'Woger Posted January 28, 2015 Share Posted January 28, 2015 I had some problems the last months with some orders being split up in 2 different orders both with their own shipping costs. I tried to find the problem, because it's getting really annoing now and customers are complaining and my "abandoned shopping carts" are tripled. I found out that as soon as I buy a small item which can be send by envelope (€0,85) and a bigger item send by package (€5,75) he counts up the sending costs and makes 2 seperate oders. I also found that if you buy 2 items which are the same it goes ok, but 2 different items it counts up the shipping costs.... In the end I found out, some items don't have "advanced stock" disabled. After I enabled this, shipping costs were back to normal. This for reference if someone else encounters this problem. Link to comment Share on other sites More sharing options...
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