Add Files button for csv import does not work

[Daniar]

Hi All

 

I am working on a prestashop 1.6.0.6 release running on wamp, and having a problem with the csv import. The screen loads fine but clicking on Add File button does nothing. I attempted to drop my csv file into the admin/import folder and when I refresh the page I can see a count of '1' on the 'Choose from history/FTP' button. However clicking either of these buttons does nothing. I can't see any onclick event attached to the buttons either.

 

Has anyone else hit this issue? Is there an alternative way I can upload my products (I have about 50 initially) until I can figure out the issue with the buttons?

 

thanks

 

Daniar

[Daniar]

I would like to add I have tried this in both chrome and internet explorer 11 and it does not work in either browser.

 

I am seeing  jquery error in the browser console:

 

SCRIPT438: Object doesn't support property or method 'extend'

File: jquery.ui.widget.min.js, Line: 4, Column: 2490

 

I assume this might be impacting the button action?

 

thanks

 

Daniar

[davidbada]

I have same problem.

Edited June 15, 2014 by davidbada (see edit history)

[purepixels]

Same problem here. In prestashop 1.6.0.9 it isn't solved yet. It did work once for me when changing from Chrome to IE browser (both most recent version), but after that one time, now nothing happends anymore. 

 

Anybody an advice on this matter?

[purepixels]

today maybe?

[mediateksolutions]

I'm having the same issue.  I was able to import the product test file provided on the import screen and it added an ipod, nike shoes or a few other products.  I then added only 5 of my own products to the provided test .csv file, deleting their test products from the rows in Libre Calc.  I also changed the ID for each product to unique numbers.  The upload went as before but then when I went to products to check, only 1 out of the 5 imported.  I then tried to re-upload the file and both buttons are NON responsive, either Upload or Load from History.  I tried new .csv files too.  Hope this adds to the collective info so it'll get fixed ASAP.

Edited January 23, 2015 by mediateksolutions (see edit history)

[tadde0]

I had the same issue and I've just solved it.

It started when I uploaded a file containing not supported characters such as "è" in the "Name" field (an error message was shown).

I just deleted the latest files that I had imported (they were in the "Import" directory) and now the button works again.