karin42 Posted July 22, 2009 Share Posted July 22, 2009 Hi All,On occasion, my store just doesn't load. It loads one day and the next it doesn't load at all.My question is this: is there a security mechanism on the site so that if the user does something unexpected, the user can't get to the site within a timeout period?For example, I try to open product.php without specifying a product. (just because I gotta try it). I get an error and then I can't get onto the site anymore. And I can't get into admin.This has happened before and then I'm able to get on again. Is there a security mechanism? How can I disable it while I'm developing?http://www.wildeyedloon.com/liveedgeThanks,-Karin Link to comment Share on other sites More sharing options...
Raver Posted July 23, 2009 Share Posted July 23, 2009 Hi Karin42,FYI, I just get a blank page, with your URL. Link to comment Share on other sites More sharing options...
karin42 Posted July 23, 2009 Author Share Posted July 23, 2009 That's what I'm saying! There is no page, it's not loading! The page is there, the admin page is there but they don't load. Link to comment Share on other sites More sharing options...
Patric Posted July 23, 2009 Share Posted July 23, 2009 Please try this :http://www.prestashop.com/forums/viewthread/22007Sorry this is in French but you should understand. Else use Google translate. Link to comment Share on other sites More sharing options...
karin42 Posted July 23, 2009 Author Share Posted July 23, 2009 Here's the PHP error:Fatal error: Undefined class name 'configuration' in /home/theso11/public_html/wildeyedloon/liveedge/config/config.inc.php on line 127Now, I haven't even touched the classes. The Configuration.php is in the classes directory.It has the appropriate file permissions.The only actual files I've touched that are not a part of the theme are pagination.php and images.inc.php.I need to find the solution because I can't have this happening to the client. One moment it's working and the next it isn't...Thanks!-Karin Link to comment Share on other sites More sharing options...
Patric Posted July 23, 2009 Share Posted July 23, 2009 Some people had this error when PHP5 was not activated... But if sometimes it runs and sometimes not, it may not be that.Could you still verify your PHP version ?If necessary, put a phpinfo.php file in your shop's root containing : <? phpinfo(); ?> and access it from your browser.It will give you the PHP version. Link to comment Share on other sites More sharing options...
karin42 Posted July 23, 2009 Author Share Posted July 23, 2009 Ok, that was it!My control panel said that I had PHP 5 installed, but when I did the test, it wasn't.I uninstalled and reinstalled it and it works.I'm now going to send a message to the hosting company to have them look at that issue.Thank you very much!-Karin Link to comment Share on other sites More sharing options...
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