leowls Posted February 25, 2013 Share Posted February 25, 2013 Hi guys, I'm unable to create a new order for a customer via the Orders -> Create orders page. whenever I try to add a product to the carts, a prompt appears saying "You already have the maximum quantity for this product". Any help is appreciated. Regards, Leowls Link to comment Share on other sites More sharing options...
jberezhnoy Posted February 25, 2013 Share Posted February 25, 2013 Hi, it seems you are out of stock for this product. 1) you can check product availability in your stock and if it is zero, you can add 1 or more items to stock manually 2) you can go to preferences -> products -> and set "Allow ordering of out-of-stock products" to yes Link to comment Share on other sites More sharing options...
leowls Posted February 25, 2013 Author Share Posted February 25, 2013 Hi jberezhony, Thanks for the reply. I'm am 100% certain that there is enough stock for that product I want to create order for. Is this a bug of 1.5.3? Link to comment Share on other sites More sharing options...
jberezhnoy Posted February 25, 2013 Share Posted February 25, 2013 there may be other limiting factors: - country & shipping restrictions, weight/price restrictions ! and also check that your product status is "enabled" and "available for order" Link to comment Share on other sites More sharing options...
leowls Posted February 26, 2013 Author Share Posted February 26, 2013 Hi jberezhony, I have checked all possible factors but the problem still persists. The product status is already set to "enabled" and "available for order". Instead of adding the product to the cart (when I create a manual order), it displays the "You already have the maximum quantity for this product" message. Strange. Link to comment Share on other sites More sharing options...
leowls Posted February 26, 2013 Author Share Posted February 26, 2013 it's resolved now.. my product was in Catalog mode mode. I took it off catalog mode and I don't have the issue anymore. Thanks. Link to comment Share on other sites More sharing options...
jberezhnoy Posted February 26, 2013 Share Posted February 26, 2013 (edited) Nice to hear that Maybe developers could diversify error codes for the purpose of better user friendliness Edited February 26, 2013 by jberezhnoy (see edit history) Link to comment Share on other sites More sharing options...
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