Guest Posted November 27, 2012 Share Posted November 27, 2012 When I sent a message to a customer from within the order page, it gets added to the customer service message and shows up then as an unread message Surely this is a bug? Link to comment Share on other sites More sharing options...
crawack Posted December 31, 2012 Share Posted December 31, 2012 (edited) When I sent a message to a customer from within the order page, it gets added to the customer service message and shows up then as an unread message Surely this is a bug? I have also noticed and it is very annoying that you have to enter and delete them manually. I have just updated to 1.5.3 Edited December 31, 2012 by crawack (see edit history) Link to comment Share on other sites More sharing options...
THM11 Posted December 31, 2012 Share Posted December 31, 2012 Unfortunatly this isn't a bug. Prestashop have decided that this is the feature they want. Which just doesn't make any sense! We calculated that we loose about 26mins per day / person working on prestashop because of this "FEATURE" => 86hrs per year / person => 1300€ per worker who are working with orders. So thank you Prestashop for this awesomeness and not listening our complains that we want to have the messages back also on the order page not a centralized message hub. Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts