Problems with Referral program and Customer Follow up modules

[mariauk]

Hello,

 

I'm using Prestashop 1.4.6.2 and I have the following problem with these native modules:

 

Referral Program: emails sent from the sponsor to the friend does not include sponsor's name instead says Your friend {firstname} {lastname} wants to sponsor you on In Situ Cosmetics!

 

Customer Follow up: Mails to customers that have abandoned their carts does not include the name of the customer. Instead, it shows the following message: Hi {firstname} {lastname},

 

Please help me to fix these two problems as both modules are really useful for customers and it is embarrassing when mails are sent out with {first name} {last name}.

 

Many thanks,

 

Maria