fabvypresta Posted April 28, 2009 Share Posted April 28, 2009 Hi to all community , i have problem with emails , when a customer registers, the store did not send the welcome email,but is recorded in the BO . Please someone help me.........Thank´s Link to comment Share on other sites More sharing options...
fabvypresta Posted April 30, 2009 Author Share Posted April 30, 2009 SOME HELP PLEASE.....I do not know if it's a server problem or prestashop. Link to comment Share on other sites More sharing options...
DrÿSs' Posted April 30, 2009 Share Posted April 30, 2009 Do you have a mail server ?Did you made a test by using mail() PHP function ?Have you set up your mail settings in back-office ?Lot's of issues possibles for that, please check up your configuration.Mails are working fine in PrestaShop, so it's coming from your shop's settings or your server's settings. Link to comment Share on other sites More sharing options...
fabvypresta Posted April 30, 2009 Author Share Posted April 30, 2009 I all ready test by mail PHP function and working fine.Email configuration used by PHP function.Server configurationSMTP DisabledPHP Sendmail Enabled Link to comment Share on other sites More sharing options...
Proglamour Posted June 17, 2009 Share Posted June 17, 2009 which email your user used? gmail? yahoo? hotmail?as my case, its come up different result for different email user/client.using yahoo > working perfectusing gmail > goes to spam folderusing hotmail > didn't receive email at allthe others email i don't know.hopefully someone can clarify this...waiting too long already. Link to comment Share on other sites More sharing options...
Scott Meyers Posted June 17, 2009 Share Posted June 17, 2009 using yahoo > working perfectusing gmail > goes to spam folderusing hotmail > didn't receive email at allthe others email i don't know.If you own a VPS or a dedicated server, make sure you have:1. SPF and DomainKeys installed/activated.2. rDNS PTR records are set on your main IP and any other IP assigned to you.3. Your email is not an open relay.4. Your IP address or Mail server is not blacklisted.Overall, make sure your email server and BIND/Named are configured properly. Please go to our Knowledgebase at: http://servertune.com/kbase/entry/142/ and read this article: "Tips to avoid getting your server blocked by Hotmail/Yahoo/Gmail"If you have a Web site, ask your host to do steps 1, 2, and 3. Good luck! Link to comment Share on other sites More sharing options...
Proglamour Posted June 18, 2009 Share Posted June 18, 2009 Hi Scott, I'm using shared hosting linux with cpanel. Do I've all the ability state by you? Anyway i already submit this to my host support. Hopefully they can do something with it. Link to comment Share on other sites More sharing options...
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