Unable to add product in Chrome and Firefox

[bigbuglv]

Hi,

 

Does anyone encountered this error message like i do.

 

Technical Error: unable to add the product

 

Details:

Error thrown: [object XMLHttpRequest]

Text status: parseerror

 

I did find a few other solutions from this forum but does not seem to work on mine. And i realise when i try it on Safari and IE it seems to be fine.

 

Can someone help me please as is affecting my business ? Thanks in advanced.

 

My site is www.kiddstore.com

[jaguar823]

Hi, Does anyone encountered this error message like i do. Technical Error: unable to add the product Details: Error thrown: [object XMLHttpRequest] Text status: parseerror I did find a few other solutions from this forum but does not seem to work on mine. And i realise when i try it on Safari and IE it seems to be fine. Can someone help me please as is affecting my business ? Thanks in advanced. My site is www.kiddstore.com

 

Can you post screenshot of the error?

[bigbuglv]

hi Jaguar,

 

I attached the snapshot. Somehow it works in IE and Safari but not firefox and Chrome.

 

Thanks for helping out.

 

rgds

[jaguar823]

hi Jaguar,

 

I attached the snapshot. Somehow it works in IE and Safari but not firefox and Chrome.

 

Thanks for helping out.

 

rgds

 

ok, I see the error, I'm checking the site.

[jaguar823]

Your script has error "var CUSTOMIZE_TEXTFIELD = ;"

 

 

Go to modules/blockcart/blockcart.tpl

 

change the code from:

 

 

var CUSTOMIZE_TEXTFIELD = {$CUSTOMIZE_TEXTFIELD};

 

to

 

 

var CUSTOMIZE_TEXTFIELD = '{$CUSTOMIZE_TEXTFIELD}';

[bigbuglv]

Thanks Jaguar

 

I changed the code but seems like the problem still exists. Can you help test if you are seeing from your side as well ? Thanks.

[jaguar823]

Thanks Jaguar

 

I changed the code but seems like the problem still exists. Can you help test if you are seeing from your side as well ? Thanks.

 

hi bigbuglv,

 

Everything works fine here, maybe the issue is in your browser not the prestashop, you can use ccleaner to clean up your system. Here I made a video for you. http://www.youtube.com/watch?v=FBvkOJI0GpI

[bigbuglv]

Hi Jaguar,

 

Thank you very much for dedicating your time to help me out. I was doing a few testing (removing block cart, etc) when u did the test. The actual function is when you click on the cart, it will just increase the cart number. It should not jump straight to the checkout area.

 

If you perform a test on IE, you will have a clearer picture. But i realise when i remove cart block and top cart, the error is gone. I have now put it back.

 

I have resetted back what i changed before. Here is what i did before

 

Contact Service Provider to enable mb_string. - Did not work

Increase mb_string to 7 in php.ini. - Did not work

Add the content_dir to the Front Class controller. - Did not work.

Uninstall & install Cart block and Block Top Cart - Did not work. Looks like when both of this is uninstalled, the error dissapeared. Maybe something to do with Ajax.

 

Thanks

[jaguar823]

script sometime erratic, still I saw the error. Yep, something to do with ajax, I will look it again.

[bigbuglv]

Any other people that could help me out here ? Really need help as it is effecting my business. Thanks all in advanced.

Edited July 24, 2012 by bigbuglv (see edit history)