Manufacturers tub is not working.

[suzuman]

Hello

 

I've just installed Prestrashop 1.4.7 a few weeks ago, and still trying to find out how to use this CMS.

When I tried to edit the manufacturers information. There was no content there as you see on the image.

It should be the preset companies there such as 'Apple Computer' and 'Shure incorporated', but no.

Can anyone tell me how I can fix this?

 

Thank you.

Edited May 24, 2012 by suzuman (see edit history)

[phrasespot]

Locate the file /config/config.inc.php and turn on error reporting and load the tab again.

 

@ini_set('display_errors', 'on');

 

An error should be displyed. Post the error message here.

[suzuman]

Thank you phrasespot

 

The error message is like this.

 

"Warning

: include_once(tabsAdminAddresses.php) [

function.include-once

]: failed to open stream: No such file or directory in

/home/users/2/lolipop.jp-8124e3a96e8e5ba1/web/menkoiya/classes/AdminTab.php

on line

344

 

Warning

: include_once() [

function.include

]: Failed opening 'tabsAdminAddresses.php' for inclusion (include_path='.:/usr/local/php5.2/php') in

/home/users/2/lolipop.jp-8124e3a96e8e5ba1/web/menkoiya/classes/AdminTab.php

on line

344

 

 

Fatal error

: Class 'AdminAddresses' not found in

/home/users/2/lolipop.jp-8124e3a96e8e5ba1/web/menkoiya/classes/AdminTab.php

on line

346"

 

Looking forward to your reply

[phrasespot]

Either a directory permission issue, or some files are missing from the installation. Extract the zip file for the installation package and upload the contents of /classes/ directory to your server, the same directory. Then try again. If you still get the same error, then it is a directory permission issue. Depending on how Apache and PHP are setup, you may have to adjust directory permissions. Remember to revert the error setting.

[suzuman]

Thank you phrasespot

 

I'll try uploading the files now.

Can you tell me why I should revert the error setting? Isn't it always more convenient with the error message on?

[phrasespot]

why I should revert the error setting? Isn't it always more convenient with the error message on?

For you as merchant, yes. But the setting governs both the front office and the back office. Consider an error masage in the front office. It will mean nothing/be confusing to a visitor. It may also give clues to the server installation specifics, directory layout etc to the people with malicious intent. Showing a blank page is better than showing the error specifics (actually saying oopps! would be better but...)

Edited May 27, 2012 by phrasespot (see edit history)

[suzuman]

OK, I understand it.

I didn't know it works on the front office as well.

 

Anyway thank you very much for the help.