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All prices show without VAT


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I am working on a new webshop using Prestashop. So far everything went perfect. I could find all the changes I needed to make. Probably I did somthing wrong somewhere along the line...cause now all my prices are on screen without taxes. They should come up with taxes. I spend all night looking for the part of code....no luck.

A couple of days ago I carried out a script in SQL that I got from this forum which imported all the carrier prices, weight ranges, ect. I believe this is where things went wrong. After that I had to adapt a few tables to make it work again. Maybe this caused my taxes to disappear as well. My mistake was that I did it without making a backup first.

So...if anyone knows where I can set the parameters correctly to get the right prices again...let me know!

If you wanna check it out...

www.gamersplaza.eu

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That one already is set to No.

That's why you only see one price. If you set it to Yes it will show a second price excl. VAT. The price you see now should be the price incl. VAT, but it is the price excl. VAT. If you view my webshop and look at the source code through the internet browser you see somewhere a parameter like PriceWithoutTax = True. So somewhere the system is set to show the price without VAT. Last night I tryed to find it in the code in the product.tpl. There are some parameters, but no results. I have to say I am not a developer, so it's trial and error ;-)

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I just tried the default Prestashop theme and still all prices excl. VAT. So it's in the main code or maybe somewhere in the database. Maybe that SQL script did f**k up the data.

Could I backup another Prestashop database (I have a few testshops running on subdomains) and import it in this one? Just bij renaming the prefix into the prefix I am using now?

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  • 2 weeks later...

After some unsuccesfull attempts to fix it I ended up performing a new install of Prestashop. Now everything is back to normal.

The bug wasn't in my theme, it's not in the code(php/tpl) it's somewhere in the database. After my new install I made sure I had a clean shop with a clean database and backed it up. If by some chance I make a mistake again with script or other extra's I can restore the clean backup andstay open for business.

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  • 5 weeks later...
I have the same problem, but rather not again install the whole shop.

is there someone that can help ??

@
fkeuning

did you also install the shipping prices for TNT ?


Yes I did install the shipping prices for TNT. I tried the 2008 prices. After a fresh install I wanted to try the 2009 prices, but found threads on the forum that this one causes the same problem. I fixed it with a clean install of the webshop. Learned my lesson on making backups! ;-)
I tried finding another solution, but no luck. Hope someone else can help you. I make my own TNT prices en weight ranges from now on.
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  • 4 weeks later...

Hi, in backoffice go to Payment - Taxes and edit the row with desired VAT. Choose the zones, where the tax should be activated, and all the prices for that zone will be displayed with VAT.

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  • 1 year later...
  • 6 months later...
  • 1 month later...
Back Office >> Preferences >> Products
Display pre-tax price on product page: - set to No


Hello, In which prestashop release runs that?
I have 1.3.1.1 and I can't find this option. No way to change it.

Any advice?
Thank you in advance, Juan
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