Henrik Pantle Posted January 18, 2012 Share Posted January 18, 2012 i wonder where the "order confirmation mail" SUBJECT is generated. all subjects are propper without the subject order confirmation mail it is W01lZXItU2VlbiBHYXJtaW4tU2hvcF0gQmVzdGVsbGJlc3TDpHRpZ3VuZw== and i have no idea where s.th. is missing. i didn't set up the store by myself and a custom theme is installed. try an order and choose cheque paying and you'll get that mail url is http://garmin.meer-seen.de/ i checked the translation php files in the mails/de/ folder but couldn't find s.th. thanks for any help!! Link to comment Share on other sites More sharing options...
Henrik Pantle Posted January 18, 2012 Author Share Posted January 18, 2012 must be s.th. with language. when i switched the shop into english for a test the mail came with the proper subject. [Meer-Seen Garmin-Shop] Order confirmation so where i have to look??? Link to comment Share on other sites More sharing options...
AKJV Posted January 19, 2012 Share Posted January 19, 2012 So, in other words, when you look in /mails/de/lang.php, there is no such line as below: $_LANGMAIL['Order confirmation'] = 'your translated subject'; If that line is missing, try adding it yourself and check if that helps. Link to comment Share on other sites More sharing options...
richardwalker Posted January 19, 2012 Share Posted January 19, 2012 I think you should be able to trabslate it at back office vai translation tools. back office - tools - translations - choose mail template translation this is the proper to do that Link to comment Share on other sites More sharing options...
AKJV Posted January 19, 2012 Share Posted January 19, 2012 (edited) I think you should be able to trabslate it at back office vai translation tools. back office - tools - translations - choose mail template translation this is the proper to do that True that. Though I prefer changing subjects and email layout in the actual files. The TinyMCE editor has a nasty habit of messing up the HTML code of my customized emails, every time I change an email or subject via the back office. In addition, the topic starter has already been looking into lang.php Edited January 19, 2012 by AKJV (see edit history) Link to comment Share on other sites More sharing options...
Henrik Pantle Posted January 19, 2012 Author Share Posted January 19, 2012 So, in other words, when you look in /mails/de/lang.php, there is no such line as below: $_LANGMAIL['Order confirmation'] = 'your translated subject'; If that line is missing, try adding it yourself and check if that helps. i have this line in my /mails/de/de.php file but i found the field in "Thema für" Mail::l('Order confirmation' empty. i filled it with "Bestätigung Ihrer Bestellung" now the subject is "order confirmation" after that i deleted it and the subject is still in english. Link to comment Share on other sites More sharing options...
AKJV Posted January 19, 2012 Share Posted January 19, 2012 This '/mails/de/de.php' should be '/mails/de/lang.php', but I assume you're looking at the correct file, right? Some Prestashop versions have issues with incorrect subject language. Which version are you using? You could test this: - First, add "Bestätigung Ihrer Bestellung" back again in lang.php - Then, disable (not delete!) English language in Tools-->Languages - Check on the same screen whether 'Default language' is set to German - Check also whether in Employees settings the language is set to German - Finally, test again by sending yourself an order confirmation email Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts