an error occurred while creating your account

junanis · January 18, 2012

bonjour

cela fait plusieurs jours que je suis dans la m**** , lorsque j essaille de creer un compte client voila ce que j obtiens une fois terminé :

de plus j ai mes categories horizontales qui s ouvre chaque fois que je vais sur s identifier

HELP HELP S.O.S JE SUIS UN DEBUTANT ET J AI BESOIN DE CONSEIL D EXPERT , j ai surement du toucher a quelques

merci

je suis sur prestashop 1.4.5.1 et heberger chez infomaniak

junanis · January 18, 2012

nouveau probleme en plus :

Accueil>ARTS>AIRBRUSH

AIRBRUSHIl y a 6 produits.

kustom all...C'est les réalisations pour les artistes , reproduis en un seul exemplaire

Fatal error: Uncaught exception 'SmartyException' with message 'Unable to load template file '/home/www/30f8eb11121c27737477703bdd52400f/web/prestashop/themes/PRS020047/./product-compare.tpl'' in /home/www/30f8eb11121c27737477703bdd52400f/web/prestashop/tools/smarty/sysplugins/smarty_internal_template.php:163 Stack trace: #0 /home/www/30f8eb11121c27737477703bdd52400f/web/prestashop/tools/smarty/sysplugins/smarty_internal_template.php(551): Smarty_Internal_Template->isExisting(true) #1 /home/www/30f8eb11121c27737477703bdd52400f/web/prestashop/tools/smarty/compile/af53f42d52a675348c0b8cdfff6be99c2cfdb997.file.category.tpl.php(101): Smarty_Internal_Template->getRenderedTemplate() #2 /home/www/30f8eb11121c27737477703bdd52400f/web/prestashop/tools/smarty/sysplugins/smarty_internal_template.php(433): include('/home/www/30f8e...') #3 /home/www/30f8eb11121c27737477703bdd52400f/web/prestashop/tools/smarty/sysplugins/smarty_internal_template.php(568): Smarty_Internal_Template->renderTemplate() #4 /home/www/30f8eb11121c27737477703bd in /home/www/30f8eb11121c27737477703bdd52400f/web/prestashop/tools/smarty/sysplugins/smarty_internal_template.php on line 163

voila et je ne comprend rien HELPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP

jeckyl · January 18, 2012

Bonjour,

avez vous les même problème en activant le template de base de Prestashop ?

junanis · January 18, 2012

oui j ai toujours comme reponse lorsque j essaille de creer un compte client voila ce que j obtiens une fois terminé :

an error occurred while creating your account

pour mes categories dans ma boutiques j ai supprimer tous les produits .....chaques problemes les un apres les autre !

je peux vous donner mes codes administrateurs en PV afin de bien voir mon probleme si cela est possible ?

jeckyl · January 18, 2012

Vous avez essayé de recharger tous les fichiers de votre Prestashop à partir de votre archive ?

junanis · January 18, 2012

c'est a dire efface toutes ma boutique et la reinstaller ?

jeckyl · January 18, 2012

Non, juste recharger les fichier d'origine qui pourraient ne pas être bien transférés.

vous avez ce soucis depuis le début ?

junanis · January 18, 2012

non ce soucis est apparu pendant que j installais des modules , mais il m est impossible de me rappeler le quel ? vous me ditez de reinstaller le fichier d origine de mon theme ou prestashop ? desole j suis un peu perdu

junanis · January 18, 2012

voila le contenue de mon fichier www;maboutique.com/prestashop/adminxxx/themes/PRS020047/ authentication.tlp :

{*

* 2007-2011 PrestaShop

*

* NOTICE OF LICENSE

*

* This source file is subject to the Academic Free License (AFL 3.0)

* that is bundled with this package in the file LICENSE.txt.

* It is also available through the world-wide-web at this URL:

* http://opensource.org/licenses/afl-3.0.php

* If you did not receive a copy of the license and are unable to

* obtain it through the world-wide-web, please send an email

* to [email protected] so we can send you a copy immediately.

*

* DISCLAIMER

*

* Do not edit or add to this file if you wish to upgrade PrestaShop to newer

* versions in the future. If you wish to customize PrestaShop for your

* needs please refer to http://www.prestashop.com for more information.

*

* @author PrestaShop SA <[email protected]>

* @version Release: $Revision: 1.4 $

* @license http://opensource.org/licenses/afl-3.0.php Academic Free License (AFL 3.0)

* International Registered Trademark & Property of PrestaShop SA

*}

{capture name=path}{l s='Login'}{/capture}

{include file="$tpl_dir./breadcrumb.tpl"}

// <![CDATA[

idSelectedCountry = {if isset($smarty.post.id_state)}{$smarty.post.id_state|intval}{else}false{/if};

countries = new Array();

countriesNeedIDNumber = new Array();

countriesNeedZipCode = new Array();

{if isset($countries)}

{foreach from=$countries item='country'}

{if isset($country.states) && $country.contains_states}

countries[{$country.id_country|intval}] = new Array();

{foreach from=$country.states item='state' name='states'}

countries[{$country.id_country|intval}].push({ldelim}'id' : '{$state.id_state}', 'name' : '{$state.name|escape:'htmlall':'UTF-8'}'{rdelim});

{/foreach}

{/if}

{if $country.need_identification_number}

countriesNeedIDNumber.push({$country.id_country|intval});

{/if}

{if isset($country.need_zip_code)}

countriesNeedZipCode[{$country.id_country|intval}] = {$country.need_zip_code};

{/if}

{/foreach}

{/if}

$(function(){ldelim}

$('.id_state option[value={if isset($smarty.post.id_state)}{$smarty.post.id_state}{else}{if isset($address)}{$address->id_state|escape:'htmlall':'UTF-8'}{/if}{/if}]').attr('selected', 'selected');

{rdelim});

//]]>

{if $vat_management}

{literal}

$(document).ready(function() {

$('#company').blur(function(){

vat_number();

});

vat_number();

function vat_number()

{

if ($('#company').val() != '')

$('#vat_number').show();

else

$('#vat_number').hide();

}

});

{/literal}

{/if}

</script>

<h1>{if !isset($email_create)}{l s='Log in'}{else}{l s='Create your account'}{/if}</h1>

{assign var='current_step' value='login'}

{include file="$tpl_dir./order-steps.tpl"}

{include file="$tpl_dir./errors.tpl"}

{if !isset($email_create)}

<form action="{$link->getPageLink('authentication.php', true)}" method="post" id="create-account_form" class="std">

<h3>{l s='Create your account'}</h3>

<h4>{l s='Enter your e-mail address to create an account'}.</h4>

<label for="email_create">{l s='E-mail address'}</label>

</p>

{if isset($back)}<input type="hidden" class="hidden" name="back" value="{$back|escape:'htmlall':'UTF-8'}" />{/if}

</p>

</fieldset>

</form>

<form action="{$link->getPageLink('authentication.php', true)}" method="post" id="login_form" class="std">

<h3>{l s='Already registered ?'}</h3>

<label for="email">{l s='E-mail address'}</label>

</p>

<label for="passwd">{l s='Password'}</label>

</p>

{if isset($back)}<input type="hidden" class="hidden" name="back" value="{$back|escape:'htmlall':'UTF-8'}" />{/if}

</p>

<p class="lost_password"><a href="{$link->getPageLink('password.php')}">{l s='Forgot your password?'}</a></p>

</fieldset>

</form>

{if isset($inOrderProcess) && $inOrderProcess && $PS_GUEST_CHECKOUT_ENABLED}

<form action="{$link->getPageLink('authentication.php', true)}?back={$back}" method="post" id="new_account_form" class="std">

<h3>{l s='Instant Checkout'}</h3>

<label for="email">{l s='E-mail address'}</label>

</p>

<span>{l s='Title'}</span>

</p>

<label for="firstname">{l s='First name'}</label>

</p>

</p>

<span>{l s='Date of Birth'}</span>

{foreach from=$days item=day}

<option value="{$day|escape:'htmlall':'UTF-8'}" {if ($sl_day == $day)} selected="selected"{/if}>{$day|escape:'htmlall':'UTF-8'} </option>

{/foreach}

</select>

{*

{l s='January'}

{l s='February'}

{l s='March'}

{l s='April'}

{l s='May'}

{l s='June'}

{l s='July'}

{l s='August'}

{l s='September'}

{l s='October'}

{l s='November'}

{l s='December'}

*}

{foreach from=$months key=k item=month}

<option value="{$k|escape:'htmlall':'UTF-8'}" {if ($sl_month == $k)} selected="selected"{/if}>{l s="$month"} </option>

{/foreach}

</select>

{foreach from=$years item=year}

<option value="{$year|escape:'htmlall':'UTF-8'}" {if ($sl_year == $year)} selected="selected"{/if}>{$year|escape:'htmlall':'UTF-8'} </option>

{/foreach}

</select>

</p>

{if $newsletter}

<label for="newsletter">{l s='Sign up for our newsletter'}</label>

</p>

<label for="optin">{l s='Receive special offers from our partners'}</label>

</p>

{/if}

<h3>{l s='Delivery address'}</h3>

<label for="company">{l s='Company'}</label>

</p>

<label for="vat_number">{l s='VAT number'}</label>

</p>

</div>

<label for="address1">{l s='Address'}</label>

</p>

<label for="postcode">{l s='Zip / Postal Code'}</label>

</p>

</p>

<label for="id_country">{l s='Country'}</label>

{foreach from=$countries item=v}

<option value="{$v.id_country}" {if ($sl_country == $v.id_country)} selected="selected"{/if}>{$v.name|escape:'htmlall':'UTF-8'}</option>

{/foreach}

</select>

</p>

<label for="id_state">{l s='State'}</label>

</select>

</p>

<label for="phone">{l s='Phone'}</label>

</p>

</p>

<span><sup>*</sup>{l s='Required field'}</span>

</p>

</div>

</fieldset>

</form>

{/if}

{else}

<form action="{$link->getPageLink('authentication.php', true)}" method="post" id="account-creation_form" class="std">

{$HOOK_CREATE_ACCOUNT_TOP}

<h3>{l s='Your personal information'}</h3>

<span>{l s='Title'}</span>

</p>

<label for="customer_firstname">{l s='First name'}</label>

</p>

</p>

</p>

<label for="passwd">{l s='Password'}</label>

<span class="form_info">{l s='(5 characters min.)'}</span>

</p>

<span>{l s='Date of Birth'}</span>

{foreach from=$days item=day}

<option value="{$day|escape:'htmlall':'UTF-8'}" {if ($sl_day == $day)} selected="selected"{/if}>{$day|escape:'htmlall':'UTF-8'} </option>

{/foreach}

</select>

{*

{l s='January'}

{l s='February'}

{l s='March'}

{l s='April'}

{l s='May'}

{l s='June'}

{l s='July'}

{l s='August'}

{l s='September'}

{l s='October'}

{l s='November'}

{l s='December'}

*}

{foreach from=$months key=k item=month}

<option value="{$k|escape:'htmlall':'UTF-8'}" {if ($sl_month == $k)} selected="selected"{/if}>{l s="$month"} </option>

{/foreach}

</select>

{foreach from=$years item=year}

<option value="{$year|escape:'htmlall':'UTF-8'}" {if ($sl_year == $year)} selected="selected"{/if}>{$year|escape:'htmlall':'UTF-8'} </option>

{/foreach}

</select>

</p>

{if $newsletter}

<label for="newsletter">{l s='Sign up for our newsletter'}</label>

</p>

<label for="optin">{l s='Receive special offers from our partners'}</label>

</p>

{/if}

</fieldset>

<h3>{l s='Your address'}</h3>

<label for="company">{l s='Company'}</label>

</p>

<label for="vat_number">{l s='VAT number'}</label>

</p>

</div>

<label for="firstname">{l s='First name'}</label>

</p>

</p>

<label for="address1">{l s='Address'}</label>

</p>

<label for="address2">{l s='Address (Line 2)'}</label>

</p>

<label for="postcode">{l s='Zip / Postal Code'}</label>

</p>

</p>

<label for="id_country">{l s='Country'}</label>

{foreach from=$countries item=v}

<option value="{$v.id_country}" {if ($sl_country == $v.id_country)} selected="selected"{/if}>{$v.name|escape:'htmlall':'UTF-8'}</option>

{/foreach}

</select>

</p>

<label for="id_state">{l s='State'}</label>

</select>

</p>

<label for="other">{l s='Additional information'}</label>

<textarea name="other" id="other" cols="26" rows="3">{if isset($smarty.post.other)}{$smarty.post.other}{/if}</textarea>

</p>

<p style="margin-left:50px;">{l s='You must register at least one phone number'} <sup style="color:red;">*</sup></p>

<label for="phone">{l s='Home phone'}</label>

</p>

<label for="phone_mobile">{l s='Mobile phone'}</label>

</p>

<label for="alias">{l s='Assign an address title for future reference'} </label>

</p>

</fieldset>

<h3>{l s='Tax identification'}</h3>

<label for="dni">{l s='Identification number'}</label>

</p>

</fieldset>

{$HOOK_CREATE_ACCOUNT_FORM}

{if isset($back)}<input type="hidden" class="hidden" name="back" value="{$back|escape:'htmlall':'UTF-8'}" />{/if}

<span><sup>*</sup>{l s='Required field'}</span>

</p>

</form>

{/if}

un ami m a dit de regarder dedans mais je n y comprends pas grand chose

merci

jeckyl · January 18, 2012

non ce soucis est apparu pendant que j installais des modules , mais il m est impossible de me rappeler le quel ? vous me ditez de reinstaller le fichier d origine de mon theme ou prestashop ? desole j suis un peu perdu

Si le problème est apparu suite à l'installation de modules tiers, vous pouvez déjà essayer de les désactiver pour voire.

Le souci ne vient pas du template puisque cela se produit avec le template de base.

junanis · January 19, 2012

non j ai enleve tous les modules que j ai rajoute et toujours pareil :

Il y a 1 erreur :

an error occurred while creating your account

jeckyl · January 19, 2012

Essayez de remettre les répertoire classes, overide et admin ( vous en avez changé le nom) avec les fichiers d'origines.

Bien entendu en sauvegardant vos répertoires actuels pour éviter tout soucis.

junanis · January 19, 2012

le repertoire prestashop ? c est ça ? pardon .....j suis pas vraiment la manip

jeckyl · January 19, 2012

Pas tout le répertoire prestashop seulement les répertoires que j'ai cité mais vous pouvez y ajouter js et tools

junanis · January 19, 2012

admin il est renomme ! je le réinstalle en le renommant de la même manière ou non ?

jeckyl · January 19, 2012

oui

junanis · January 19, 2012

j ai tous enlever puis reinstaller en changeant admin comme indiquer mais rien toujours la meme reponse :

an error occurred while creating your account

desole

jeckyl · January 19, 2012

et les répertoires classes js overide et tools ?

junanis · January 19, 2012

oui tous........si vous pouvez je vous envoie mes info personnel en privee afin que vous puissez regarder mon probleme ?

jeckyl · January 19, 2012

ok

junanis · January 19, 2012

ça y est message envoie merci encore

jeckyl · January 19, 2012

Bon, le soucis semble connu chez Infomaniak et la solution serait d’envoyer les mail par SMTP et non par PHP.

encore un hébergeur qui sait configurer ses serveurs pour conserver sa différence.

http://www.infomaniak.ch/support/fa[spam-filter]uestions/comment_installer_prestashop_sur_mon_site-1141.html?language=french

junanis · January 20, 2012

probleme resolu merci jeckyl du coup de main

an error occurred while creating your account

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