FrankvanCaspel Posted December 21, 2011 Share Posted December 21, 2011 Problem: a webshop that we've built skips invoice numbers! If I check under Orders --> Invoices, it displays the correct number (the invoice number of the last order +1), but sometimes several numbers are skipped. The order numbers do not skip, so there are no 'missing orders'. Here is a set of order numbers followed by the associated invoice number. You can see that on three occasions several numbers were skipped: 522-366 523-367 524-368 525-381 19-12 17:26 526-383 19-12 17:27 527-384 528-387 19-12 20:58 529-388 530-389 Does anyone have any idea how this can happen? We're running Prestashop 1.3.1.1 with some heavy modifications, so updating is not easy. I've tried extensive Google search, but all I can find is people who's invoices all get the same number - which is pretty much the opposite of my problem... Link to comment Share on other sites More sharing options...
FrankvanCaspel Posted December 29, 2011 Author Share Posted December 29, 2011 No one has any idea? We are now thinking about using the order numers (which do not skip) as invoice numbers, completely overriding the use of the invoice numbers that are generated by Prestashop... Link to comment Share on other sites More sharing options...
devilsown Posted December 30, 2011 Share Posted December 30, 2011 I believe it grabs a number if someone gets on your site and ads an item to their cart but never checksout. Link to comment Share on other sites More sharing options...
Julio UCME Posted January 18, 2012 Share Posted January 18, 2012 I'm having a similar problem, except I write the number I want the Invoice to begin with, and after the client checks out it reset itself and appears, instead of Invoice, as Order. :S Link to comment Share on other sites More sharing options...
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