tmvision Posted November 10, 2011 Share Posted November 10, 2011 Hi, guys. I'm experiencing some weird redirects on my Prestashop installation and really need some help. Here's a quick outline of site structure: http://iridesideways.com We have WordPress installed here, not connected with PS. http://iridesideways.com/shop/categories.php This is the PrestaShop address. PS is installed in the /shop directory and the homepage is categories.php instead of index.php. When somebody attempts to register or place an order, they are redirected to the site's root directory (http://iridesideways.com). I can't work out why this is happening? Any ideas? Thanks! Link to comment Share on other sites More sharing options...
tmvision Posted November 10, 2011 Author Share Posted November 10, 2011 Anyone? Link to comment Share on other sites More sharing options...
Carl Favre Posted November 10, 2011 Share Posted November 10, 2011 Hi tmvision, On which steps of the registration are you redirected to the root directory ? Link to comment Share on other sites More sharing options...
tmvision Posted November 10, 2011 Author Share Posted November 10, 2011 - Users add items to cart. - User goes to checkout. - User is asked to register or login. - User chooses to register. - User enters address and personal details. - User submits. - User is sent back to the root URL. Thanks, Carl. Link to comment Share on other sites More sharing options...
Carl Favre Posted November 10, 2011 Share Posted November 10, 2011 I tried and indeed I am redirected to the root url at the end of the registration process. Have you checked SEO&URL ? Nothing wrong ? No problem in the htaccess file either ? Link to comment Share on other sites More sharing options...
tmvision Posted November 10, 2011 Author Share Posted November 10, 2011 No htaccess files exists on the server. How do I check SEO&URL? Is that inside the PS ACP? Link to comment Share on other sites More sharing options...
Carl Favre Posted November 10, 2011 Share Posted November 10, 2011 Yes SEO&URL is in PrestaShop backoffice, in preferences tab. Link to comment Share on other sites More sharing options...
tmvision Posted November 10, 2011 Author Share Posted November 10, 2011 Everything seems normal in there I think. PS directory is /shop/, friendly URL's are disabled. Link to comment Share on other sites More sharing options...
Carl Favre Posted November 10, 2011 Share Posted November 10, 2011 The same way in Tools>Generator, everything is OK ? I suggest you to also report this problem in the bug tracker. This way a developper will be assigned to your problem. Link to comment Share on other sites More sharing options...
tmvision Posted November 10, 2011 Author Share Posted November 10, 2011 Just followed the instructions in there. Created both an htaccess file and a robots.txt file and assigned them 777 CHMOD permissions. Didn't change anything though. Hmm. Link to comment Share on other sites More sharing options...
Carl Favre Posted November 10, 2011 Share Posted November 10, 2011 Can I take a look at your back-office ? Can you send me the access info in PM ? Link to comment Share on other sites More sharing options...
tmvision Posted November 10, 2011 Author Share Posted November 10, 2011 Sent. Link to comment Share on other sites More sharing options...
tmvision Posted November 10, 2011 Author Share Posted November 10, 2011 Any luck, Carl? Link to comment Share on other sites More sharing options...
tmvision Posted November 15, 2011 Author Share Posted November 15, 2011 Bumping the topic. Is anybody able to take a look at this for me? Link to comment Share on other sites More sharing options...
Carl Favre Posted November 15, 2011 Share Posted November 15, 2011 Hi tmvision, Sorry I was not available the past few days. As I told you in PM, you should post your problem on the forge. It is the fastest way to have an answer from a developper. Do not forget to precise your PrestaShop version. Link to comment Share on other sites More sharing options...
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