Jump to content

[UPS Module] No available carrier


Recommended Posts

Hi!

 

I've set up a little prestashop 1.4.5.1 and I want to use UPS as my default carrier. I installed and configured the UPS carrier module and it claims to be "configured and online!" without warnings.

But when I try to check-out, the only available carrier is my custom carrier for personal pick-up.

 

The first attached file shows my module configuration. Another odd thing I noticed is that "UPS Standard" seems to be available for no obvious reasons. Any insight on this ?

 

After some research I figured out that UPS has problems with low-weight packaging, so I gave my products a weight of 5lbs, but nothing changed..

 

After some more research, I found out the cache of the UPS module seems to be unavailable.. Meaning that when the module tries to fetch the shipping costs with UpsCarrier::getOrderShippingCostCache it returns a cache object like this:

Array
(
   [id_ups_cache] => 2
   [id_cart] => 12
   [id_carrier] => 37
   [hash] => be04db7138c8390071da0aeb5e16d832
   [id_currency] => 2
   [total_charges] => 0
   [is_available] => 0
   [date_add] => 2011-11-08 20:06:24
   [date_upd] => 2011-11-08 20:06:24
)

And if 'is_available' is set to 0 the shipping cost calculation fails..

 

After having a look in the mySQL database I found out that all the cache entries have 'is_available' set to 0.

 

I hope this is enough information for now.. If you need to know anything else, just let me know.

 

Thanks in advance (:

post-300354-0-71070800-1320861344_thumb.png

Link to comment
Share on other sites

×
×
  • Create New...