papermakeup Posted February 21, 2009 Share Posted February 21, 2009 I have been able to set up handling fees but there is no place to add fees by zone or carrier. When i've had orders from over seas i'm having to send a separate invoice for shipping which has frustrated some of my customers.I figure there must be a way to do it but i've poured thru the forum and spent countless hours of the website trying to fix it but i jut cant see where to change anything. I've tried logging out and logging back in as well and nothing changes. Can anyone help me? Link to comment Share on other sites More sharing options...
TropischBruin Posted February 21, 2009 Share Posted February 21, 2009 You have to create Carriers in you shop that handle these overseas shipping.To have this work correctly you have to define the country's in to more zone's so you can have a carrier for each zone and thus the correct fees.I hope it is clear to you :smirk: Link to comment Share on other sites More sharing options...
papermakeup Posted February 21, 2009 Author Share Posted February 21, 2009 I created different carriers (sincei could name my own i made it pretty generic to just sa US to Canada, US to Europe, etc) But there is no place for me to add a monetary amount to the carriers. Am I missing something?Thanks so much for helping me out! Link to comment Share on other sites More sharing options...
TropischBruin Posted February 21, 2009 Share Posted February 21, 2009 You need te set up a carrier (or more) per zone and create shippingrates using the Weight-ranges or Price-ranges in the shipping part of you shop.It is a lot of work but that is how it can only be done atm. Link to comment Share on other sites More sharing options...
papermakeup Posted February 22, 2009 Author Share Posted February 22, 2009 I am setting up the many different carriers now. When setting them up under price ranges i have a from____ to _____but there is no place to set the $$ for that range. Where do i add that in? Link to comment Share on other sites More sharing options...
papermakeup Posted February 22, 2009 Author Share Posted February 22, 2009 after a bit of refreshing... i can now see where to add the additional fee. No idea why it didnt want to show up before! Now my question is if the amount i out in as the fee overrides the handling fee or is in addition to? Link to comment Share on other sites More sharing options...
papermakeup Posted February 22, 2009 Author Share Posted February 22, 2009 this has been solved... thank you Link to comment Share on other sites More sharing options...
TropischBruin Posted February 23, 2009 Share Posted February 23, 2009 this has been solved... thank you Maybe explain how, this os others can benefit from you experience ;-) Link to comment Share on other sites More sharing options...
papermakeup Posted February 23, 2009 Author Share Posted February 23, 2009 here's what i did... step by step (because i'm actually not that computer savvy and it's easier for me to explain!)Click the shipping tabClick on Carriers tabClick Add New carriers - and add in all the ones you need. I did a simple USPS to Canada; USPS to Europe, USPS to all other countries. You can type in whatever it is you'd like to call it.Now go in and set your ranges. I chose by price. So, click on price ranges. Then click add new. Select which carrier from the drop down menu. For example, i went thru my USPS to Canada and added From .01 To 24.99. Then add new again and still selected USPS to Canada and did From 25.00 to 34.99. You just keep going up and up and up. Then follow suit with all your carriers. If you have done a handling fee (i had a handling fee because i was just doing a flat rate shipping cost if shipped in the US) you'll want to make sure that you have click to NOT add it into the shipping price by carrier. That is unless you want it added to it.This is what i had done before the thread and it just seemed like i was stuck. I needed to click on that top Shipping tab again for it to refresh everything! Going away to another tab and coming back didnt work. I needed to click the shipping tab again once i was already in shipping.Towards the bottom of the page you can select which carrier you'd like to view from a pull down menu. Go thru each one and put in your shipping costs for each price range, save and repeat with the other carriers.I hope that is easy enough to understand! I'm not a very good computer teacher. Link to comment Share on other sites More sharing options...
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