[New Module] Integrate an AI Chatbot into Your PrestaShop Store

[Knowband Plugins]

Prestashop AI Chatbot Addon Using Gemini, ChatGPT, DeepSeek and Claude

We are happy to share the release of our PrestaShop AI Chatbot Module, developed and designed to help store owners provide faster, smarter, and more efficient customer support in the form of a Live AI Chatbot directly on their PrestaShop stores.

This Prestashop AI Chatbot Module allows you to integrate the AI Live Chat into your store. The PrestaShop AI Chatbot Addon is designed to automate customer interactions with AI Models, guiding customers with product and order-related information and offering support 24/7. 

Now available at Prestashop Addons: https://addons.prestashop.com/en/support-online-chat/96898-ai-chatbot-virtual-shopping-assistant.html

Backend Demo: https://addons.prestashop.com/en/demo/BO86937.html

Frontend Demo: https://addons.prestashop.com/en/demo/FO86937.html

Key Features of an AI Chatbot for Prestashop

Multi AI Models: This AI Chatbot supports the AI Models like OpenAI ChatGPT, DeepSeek, Claude and Gemini. Furthermore, this live AI Assistant for Prestashop also supports the sub-engines like GPT 5, GPT 4 in ChatGPT, Code and Reasoner in Deepseek, and Gemini's all sub-engines.

24/7 Automated Customer Support: Using this AI Chatbot, you can assist customers at any time, including outside business hours, without a human. 

Instant Replies: Automatically responds to asked questions related to products, orders or anything, helping reduce support tickets and response delays.

Product & Order Information Assistance: This AI Chatbot Module for Prestashop provides customers with product details, availability, and order information during conversations.

Chatbot Availability Scheduling: This AI Chatbot, using Gemini, allows the store admin to schedule the chatbot on the website according to the hour and time. Furthermore, you can enable or disable this scheduling feature as per your needs.

Block Unwanted Traffic: This Best AI Chatbot allows store owners to add the IPs on which they want to show the Chatbot. This functionality can be easily run by adding the IPs.

UI Customisation: This is the most important feature for all store owners. This customisation UI feature allows you to change the colour of chats, background, chat blocks of both the user and AI Chatbot, as well as the logo. You can customise the colour according to your store's theme.

Chat Logs: This Prestashop AI Chatbot allows the admins to see the chatlogs that customers are having with AI Chatbots. Furthermore, it also shows the product that the AI Chatbot recommends based on the customer's query.

Functioning of Prestashop AI Chatbot Module

This AI Chatbot Module for Prestashop works as follows.

1. Store owners get to choose the AI Models between Gemini, OpenAI ChatGPT, DeepSeek and Claude.
2. An API Key will be required to enable the functioning of the Prestashop AI Chatbot Module.
3. Temperature and token field can be used as per the store owners' needs.
4. Store owners can edit the welcome message in the Chatbot Customisation Page.
5. This customisation page can be used to change the colour of the chatbot, and the logo can also be changed.
6. Store owners can easily schedule their chatbot availability based on the days and hours, like Monday 12:00 am/pm, Tuesday and many more.

 

Checkout the User Manual here: https://www.knowband.com/blog/user-manual/prestashop-user-manual/prestashop-ai-chatbot-module-using-chatgpt/

Our user manual is also available on the prestashop addons. If you face any issues or have any requirements, you can reach out to us at [email protected] or the Prestashop Addons Ticket System.