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PrestaHeroes.com

PrestaHeroes.com

On 1/20/2026 at 10:17 AM, d2o said:

Ok, that does not sound good. Actually, downgrading to 8 is no good option, as IONOS is going to charge for running PHP 8.1 from February on. And, as far as I can see, Prestashop 8 only is compatible with PHP 8.1 at max. 😣

Cheers, Stefan

Hey Stefan,

You are currently with what I would call “pirate hosting” — the type of provider that dictates which PHP versions you are allowed to run and can just as easily auto-upgrade PHP without notice, breaking your shop overnight.  Over my many years of helping in the forum I have seen 100's of instances of where hosting upgraded the php to level not supported by PS.  But there were many that did not post here, that's ridiculous. 

A proper setup is one where you control the PHP environment. That is exactly what you get with a VPS using Plesk: you decide which PHP versions are installed, which one each domain uses, and nothing changes unless you change it.

If a host is charging you extra just to choose or lock a PHP version, that should already be a major red flag. If they will nickel-and-dime you over PHP, imagine what else they are doing behind the scenes — none of it is good.

Hosting providers should never dictate your PHP runtime. Unfortunately, many modern hosts build their own “custom” control panels with artificial constraints. This always comes back to bite merchants. I have seen countless shops on this forum go offline after a new PHP version is released and the host rolls it out globally across all accounts. At that point, you are not a customer — you are a beta tester.

My honest advice: run away from IONOS.

Even OVH — despite its own historical issues — at least allows you to run a proper VPS with NVMe SSD and Plesk, where you stay in control. That said, I do not recommend OVH for U.S.-based users due to their strange support and contractual limitations.

Best option is to get a US bases VPS with Plesk, we have big fat fiber pipes to other world  and IP is no longer part of seo  (i.e. localization) just the domain cctld/gtld.

Bottom line:
If your host controls your PHP, your shop is living on borrowed time.  

 

 

PrestaHeroes.com

PrestaHeroes.com

On 1/20/2026 at 10:17 AM, d2o said:

Ok, that does not sound good. Actually, downgrading to 8 is no good option, as IONOS is going to charge for running PHP 8.1 from February on. And, as far as I can see, Prestashop 8 only is compatible with PHP 8.1 at max. 😣

Cheers, Stefan

Hey Stefan,

You are currently with what I would call “pirate hosting” — the type of provider that dictates which PHP versions you are allowed to run and can just as easily auto-upgrade PHP without notice, breaking your shop overnight.

A proper setup is one where you control the PHP environment. That is exactly what you get with a VPS using Plesk: you decide which PHP versions are installed, which one each domain uses, and nothing changes unless you change it.

If a host is charging you extra just to choose or lock a PHP version, that should already be a major red flag. If they will nickel-and-dime you over PHP, imagine what else they are doing behind the scenes — none of it is good.

Hosting providers should never dictate your PHP runtime. Unfortunately, many modern hosts build their own “custom” control panels with artificial constraints. This always comes back to bite merchants. I have seen countless shops on this forum go offline after a new PHP version is released and the host rolls it out globally across all accounts. At that point, you are not a customer — you are a beta tester.

My honest advice: run away from IONOS.

Even OVH — despite its own historical issues — at least allows you to run a proper VPS with NVMe SSD and Plesk, where you stay in control. That said, I do not recommend OVH for U.S.-based users due to their strange support and contractual limitations.

Best option is to get a US bases VPS with Plesk, we have big fat fiber pipes to other world  and IP is no longer part of seo  (i.e. localization) just the domain cctld/gtld.

Bottom line:
If your host controls your PHP, your shop is living on borrowed time.  

 

 

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