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wepresta

wepresta

Hi,

In PrestaShop 9 the “Order status” email preview isn’t driven only by the old /mails/en/*.html files anymore. It uses the Twig email theme system, so it’s normal that footer.twig changes show up (Twig layout), while the main body still looks generic if you’re editing the wrong layer.

What to do:

  • BO → Design > Email theme: select your email theme and click Generate.
  • Edit the Twig templates in /mails/themes/classic/ (templates/layouts/components), not just the language folder.
  • Clear cache.

And yes, preview breaking when /mails/themes/classic is missing looks like a fallback/bug, keep that folder.

wepresta

wepresta

Hi,

In PrestaShop 9 the “Order status” email preview isn’t driven only by the old /mails/en/*.html files anymore. It uses the Twig email theme system, so it’s normal that footer.twig changes show up (Twig layout), while the main body still looks generic if you’re editing the wrong layer.

What to do:

  • BO → Design > Email theme: select your email theme and click Generate.
  • Edit the Twig templates in /mails/themes/classic/ (templates/layouts/components), not just the language folder.
  • Clear cache.

And yes, preview breaking when /mails/themes/classic is missing looks like a fallback/bug — keep that folder.

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