Shop search v2.1.0(statssearch) not write searched words in ps_statssearch table

[elly63]

Hi everyone,
I updated to PS 8.2;
the Shop Search 2.1.0 module, however, doesn't write the search terms to its table (ps_statssearch).
I've already tried uninstalling and reinstalling the module;
everything is fine, and the table is correctly created in the database;
however, the problem persists; it isn't populated when searching from the website's front end.
The back office also correctly reports in the statistics that no search terms were found, since the table is empty. For testing, I manually inserted a row into the ps_statssearch table, and the back office displays the entered data.
Any suggestions?

[El Patron]

This is a known issue after upgrading to PS 8.x — the search terms are often not logged because the hook that the statssearch module depends on is no longer fired, or the search controller is bypassing it.

Below are the main things to check.

1. Check that the module is hooked to actionSearch (critical)

The statssearch (Shop Search) module relies on this hook to write terms into ps_statssearch.

After the upgrade, it’s common for modules to lose hook assignments.

Ask the member to check:

Back office → Modules → Module Manager → Shop Search → Configure → “Exceptions & Hooks”

Make sure the module is attached to:

• actionSearch
• displayHeader (not required for logging, but sometimes needed)

If actionSearch is missing, add it manually.

Note; there are other reasons but this is the primary thing to look at first.