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Today I received updates for the Newsletter and PrestaShop Marketplace in your Back Office. The Newsletter update installed successfully, but the Marketplace update threw an error and crashed the shop — it only worked in debug mode.

I manually deleted the /dev and /prod folders, and now the shop loads again. However, it's no longer possible to log into customer accounts or create new ones — it shows an authentication error related to the password and email fields.

What should I do? I uninstalled the PrestaShop Marketplace in your Back Office and manually uploaded a downloaded version — that part worked, but the login and account creation issues persist. Please help.

Prestashop 8.2.1

 

Themes

Themes

Today I received updates for the Newsletter and PrestaShop Marketplace in your Back Office. The Newsletter update installed successfully, but the Marketplace update threw an error and crashed the shop — it only worked in debug mode.

I manually deleted the /dev and /prod folders, and now the shop loads again. However, it's no longer possible to log into customer accounts or create new ones — it shows an authentication error related to the password and email fields.

What should I do? I uninstalled the PrestaShop Marketplace in your Back Office and manually uploaded a downloaded version — that part worked, but the login and account creation issues persist. Please help.

Prestashop 8.2.1

 

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