GrinGEO Posted yesterday at 08:13 AM Share Posted yesterday at 08:13 AM We have organised our order statuses as follows. However, we are having an issue with the payment status not being reflected in the order statuses. If a customer pays via PayPal, for example, the order is shown as green in the order overview. If a customer pays by invoice, the order is not shown as green in the order overview, i.e. it is not marked as paid. When I ship the goods using a shipping module, I can link an order status to it, such as 41 SHIPPED, However, in this order status, I have to specify whether the order is paid or unpaid. Is there a solution that allows the 'paid' or 'unpaid' status to be deactivated in the order status? This naturally causes confusion for me. Also, if I deactivate the 'paid' check mark for '41 SHIPPED', it marks all orders that have already been paid for via PayPal as unpaid. That shouldn't happen either, should it? Is there any solution or workaraound to this issue? Link to comment Share on other sites More sharing options...
El Patron Posted 18 hours ago Share Posted 18 hours ago 7 hours ago, GrinGEO said: f a customer pays by invoice, the order is not shown as green in the order overview, i.e. it is not marked as paid. how do they pay the invoice? do the pay outside of PrestaShop? If so then you would need to manually change order status to 'paid', you can add new order status manually 'paid by invoice'. Link to comment Share on other sites More sharing options...
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