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willsmith79052

willsmith79052


i forgot something to add

Hi GrinGEO,

This happens when the payment status is locked after order creation. you can make a new order with bank wire and cancel the old one.

I faced the same case while working on project at Transpay Global and this fix worked well. 

willsmith79052

willsmith79052

Hi  GrinGEO,
This issue often happens when payment status is locked after order creation. You can try editing it from the database manually or create a new order with the correct payment method (bank wire) and then cancel the old one.

I have also faced similar cases while optimizing payment systems for clients at Transpay Global, and it helped to rebuild the order record rather than force edit it.

Hope this helps you solve it without breaking the transaction logs.

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