rmturner Posted October 2 Share Posted October 2 (edited) I'm using PS 1.7.8.8 and I was adding additional images to a product. They are all loaded in the back office but you can't see them online. So I cleared browser cache and PS Cache in Performance. Then I regenerated all product thumbnails. This error came up "Original image is missing or empty (/home/collect/public_html/img/p/1/0/6/1/0/10610.jpg) for product ID 432". I'm not sure what I'm missing here. Thanks for any help. Edited October 2 by rmturner (see edit history) Link to comment Share on other sites More sharing options...
juanrojas Posted October 2 Share Posted October 2 Did you try by deactivating and activating the friendly URLs? Link to comment Share on other sites More sharing options...
rmturner Posted October 2 Author Share Posted October 2 Thanks juanrojas. I just tried that. It's worked on problems in the past, but this is a new one. I tried clearing the cache on the server, deleting .htaccess, all the tricks that usually fix strange problems. Link to comment Share on other sites More sharing options...
rmturner Posted October 2 Author Share Posted October 2 This is embarrassing. The person adding images didn't choose the extra images in the Combinations tab. Groan. I fixed it in 2 minutes after spending hours looking around for server-related problems. I'll mark this Solved. Sorry for my error! 1 Link to comment Share on other sites More sharing options...
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