Transfer of website

[rrh223]

hi guys,

for the last 24 hours my original site www.partyandyou.com.au has had down time issues - according to the hosting its due to AI scraping? I have never heard of this. We keep getting max_users_connected issue and the site wont load. I have spent the last 23 hours with them trying to solve it. We even did that cloudfare thing to protect it. But still issue persists. Is there anything from the folders I need to delete? 

Also the hosting tech said we should optimize the website. Is there a way to do it with in prestashop?

In the mean time, I have spent some time moving the website to www.partyandyou.net.au - I managed to move everything over however even after move the parameters.php cookie key, my test user account isnt able to log in. I cant even reset the password. It spits out an error.

 

Login error: Authentication failed.

forgot password error: An error occurred while sending the email.

Any help would greatly be appreciated.

Richie

[El Patron]

In phpMyAdmin go to the SQL tab and run these:

SHOW VARIABLES LIKE 'max_connections'; SHOW GLOBAL STATUS LIKE 'Threads_connected'; SHOW GLOBAL STATUS LIKE 'Max_used_connections';

o max_connections = your current configured limit
o Threads_connected = how many are connected right now
o Max_used_connections = the highest number of connections used since last restart

If max used is much lower than the limit, you don’t need to raise it. For many PrestaShop shops, setting the limit to about 200 is a good balance if the server has enough memory.

To change the value permanently you would edit the MySQL configuration (ask your host if you don’t have access).

If your max used is much lower than the limit, you don’t need to raise it. For many PrestaShop shops, a limit around 200 works fine as long as the server has enough memory.

To change it temporarily:

SET GLOBAL max_connections = 200;

To make it permanent, add this line under [mysqld] in your mysql config file:

max_connections = 200

Then restart mysql.

Edited September 6 by El Patron (see edit history)

[WisQQ]

Dnia 3.09.2025 o 10:27 PM, rrh223 napisał:

hi guys,

for the last 24 hours my original site www.partyandyou.com.au has had down time issues - according to the hosting its due to AI scraping? I have never heard of this. We keep getting max_users_connected issue and the site wont load. I have spent the last 23 hours with them trying to solve it. We even did that cloudfare thing to protect it. But still issue persists. Is there anything from the folders I need to delete? 

Also the hosting tech said we should optimize the website. Is there a way to do it with in prestashop?

In the mean time, I have spent some time moving the website to www.partyandyou.net.au - I managed to move everything over however even after move the parameters.php cookie key, my test user account isnt able to log in. I cant even reset the password. It spits out an error.

 

Login error: Authentication failed.

forgot password error: An error occurred while sending the email.

Any help would greatly be appreciated.

Richie

I had the same issue and it's more like a ddos. Did you enable underattack option? You should see where trafic comes from and block it or make limiting rules for that path.

[rrh223]

Hi all, thanks for the replies. I discovered there was massive bandwidth from Brazil - 800+mb in the last 7 days. 

I transfered the website to another domain - and also managed to get the website working. However even after copying the cookie key - users arent able to login with their existing password. They can log in only if they reset their passwords. 

Is there anything else I should be moving? 

 

Thanks

[El Patron]

10 hours ago, rrh223 said:

Hi all, thanks for the replies. I discovered there was massive bandwidth from Brazil - 800+mb in the last 7 days. 

I transfered the website to another domain - and also managed to get the website working. However even after copying the cookie key - users arent able to login with their existing password. They can log in only if they reset their passwords. 

Is there anything else I should be moving? 

 

Thanks

did you copy the original shop in transfer?  now it seems like you migrated data to new installation.  Also you ignore the max_connections and just seem to be guessing what to do....

we could probably help  if you provided some basic information, like ps version php version

so let me guess

The other keys also matter (older PS versions)

If his old shop was PrestaShop 1.6 or earlier, password hashes sometimes rely on _RIJNDAEL_KEY_ and _RIJNDAEL_IV_ in the same settings.inc.php.

Those two must also be copied over along with _COOKIE_KEY_.

Without them, stored passwords won’t decrypt properly, even if _COOKIE_KEY_ is correct.

[Luzernes]

On 9/8/2025 at 11:18 AM, rrh223 said:

Hi all, thanks for the replies. I discovered there was massive bandwidth from Brazil - 800+mb in the last 7 days. 

I transfered the website to another domain - and also managed to get the website working. However even after copying the cookie key - users arent able to login with their existing password. They can log in only if they reset their passwords. 

Is there anything else I should be moving? 

 

Thanks

Same happened to me as well! I did a geoblock on .htaccess file on IPs from Brazil and South America. I am very curious to know what is behind this (scrapper, etc). Any ideas?

[El Patron]

Check you hosting and 'some better' hosting provides firewall, or cloudlfare, sucri ++...

something to put in between your front end from 'them'.