Contact Form Module Glitch 1.7.8

[Tim-Callvoip]

Hi,

 

A few weeks ago I had a large number of legit users register at the same time on my store, every since this moment I've had a gltich with my contactform module.
The contactform module puts in the users e-mail address automatically pulled from their account, however since this moment whenever users click on the contact form a random e-mail is displayed instead of theirs. So if they don't manually adjust it, the e-mail reply is sent to a random users. Any suggestions? I'm considering adjusting the code of the module to remove the auto-filled function so users always have to manually type in their e-mail address.

[El Patron]

diagnostics to try

Incognito A/B test

1. Log in as User A (Incognito 1) → open the contact page.
2. Log in as User B (Incognito 2) → open the contact page.
3. If User B sees User A’s email, you have shared HTML caching.

Signed-in cookie + proxies

If you use Cloudflare/Varnish/Nginx fastcgi_cache, verify they bypass cache for logged-in users (PrestaShop cookies like PrestaShop-* should trigger a bypass).

Exclude the contact page route (usually /contact-us or controller contact) from any reverse-proxy/page cache.

fast fix

{# in your contact form template #}  look here first: /modules/ps_contactform/views/templates/front/contactform.tpl
<input type="email" name="from" id="from" value="" autocomplete="email" required>

Edited August 25 by El Patron (see edit history)

[Tim-Callvoip]

24 minutes ago, El Patron said:

diagnostics to try

Incognito A/B test

1. Log in as User A (Incognito 1) → open the contact page.
2. Log in as User B (Incognito 2) → open the contact page.
3. If User B sees User A’s email, you have shared HTML caching.

Signed-in cookie + proxies

If you use Cloudflare/Varnish/Nginx fastcgi_cache, verify they bypass cache for logged-in users (PrestaShop cookies like PrestaShop-* should trigger a bypass).

Exclude the contact page route (usually /contact-us or controller contact) from any reverse-proxy/page cache.

fast fix

{# in your contact form template #}  look here first: /modules/ps_contactform/views/templates/front/contactform.tpl
<input type="email" name="from" id="from" value="" autocomplete="email" required>

Hey, thanks for the reply. Apperently the ps contactform was overwritten by a duplicate of the theme. So I just ended up making value={customer.email}" I replaced it with value=""
so now people need to manually type it in, so it cant accidently put in the email of another customer.