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4 hours ago, Prestashop Addict said:

Ok so if your address mail used for smtp is [email protected] but the sender mail is by example [email protected] your SMTP server doesn't allow this. You must use your sender address or an other smtp server.

So, just to be sure, you're telling me that following parameters: 

-email domain name

-smtp username

Must correspond on domain side as well? 

So... if email domain name is mydomain.com and smtp username is [email protected]... this is a no go for the system? 

If I configure it like: 

-email domain name mydomain.com

-smtp username [email protected]

Situation becomes a "go"?