[SOLVED] Prestashop 8.2.2 - new installation fails on rename tmp/class to var/cache

[Thbor83]

Hi, after I have attempted to get the multistore running I gave up and made new stores instead for each domain, and now I have a new installation for one of them, but it fails on installation.

When I go to shop.com/install I get this error

Fatal error: Uncaught Symfony\Component\Filesystem\Exception\IOException: Cannot rename "/tmp/class_index.php1WNAIL" to "/var/www/html/shop_com/var/cache/dev/class_index.php". in /var/www/html/shop_com/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php:290 Stack trace: #0 /var/www/html/shop_com/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php(696): Symfony\Component\Filesystem\Filesystem->rename() #1 /var/www/html/shop_com/vendor/prestashop/autoload/src/LegacyClassLoader.php(160): Symfony\Component\Filesystem\Filesystem->dumpFile() #2 /var/www/html/shop_com/vendor/prestashop/autoload/src/LegacyClassLoader.php(75): PrestaShop\Autoload\LegacyClassLoader->dumpClassIndex() #3 /var/www/html/shop_com/vendor/prestashop/autoload/src/PrestashopAutoload.php(47): PrestaShop\Autoload\LegacyClassLoader->buildClassIndex() #4 /var/www/html/shop_com/vendor/prestashop/autoload/src/PrestashopAutoload.php(38): PrestaShop\Autoload\PrestashopAutoload->generateIndex() #5 /var/www/html/shop_com/vendor/prestashop/autoload/src/Autoloader.php(77): PrestaShop\Autoload\PrestashopAutoload->PrestaShop\Autoload\{closure}() #6 /var/www/html/shop_com/config/config.inc.php(54): PrestaShop\Autoload\Autoloader->load() #7 /var/www/html/shop_com/index.php(27): require('...') #8 {main} thrown in /var/www/html/shop_com/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php on line 290

 

The server are rocky linux, with nginx, php 8.3.23

Tried to set different settings, like 777 on the folders, right now it is 755 on folders and 644 on files.
Owner on folders are nginx user, tried also root to see but I still get the error no matter what.

Folders under /var/cache/dev and prod are empty, the folders where created manually due to permissions error.

Does anyone have any idea here? I have read the forum but most seems to be about that the folder are missing for /var/cache

Edited August 12 by Thbor83
Figured out what the problem was, solution added (see edit history)

[El Patron]

Back in PrestaShop 1.4 I developed an alternative solutions to multistore/multishop

https://prestaheroes.com/products/prestashop-multistore-multishop-pro?variant=40653348012239

 

tip:  I don't recommend ngnix for prestashop, straight apache.

[Thbor83]

Thanks for your reply El patron, it does not solve my current issues with new store :( 

[El Patron]

PrestaShop 8.2.2 is not compatible with PHP 8.3. You need PHP 8.1 (recommended) or 8.2.

sorry I thought I did not know prestashop version, it was in the title....I have 14 grandchildren and have my moments.

change php to 8.1

[Thbor83]

1 hour ago, El Patron said:

PrestaShop 8.2.2 is not compatible with PHP 8.3. You need PHP 8.1 (recommended) or 8.2.

sorry I thought I did not know prestashop version, it was in the title....I have 14 grandchildren and have my moments.

change php to 8.1

Ah, according to page it only says you needed 8.1 or newer so it seemed to be compatible. 

I have downgraded now, but get still this message

Fatal error: Uncaught Symfony\Component\Filesystem\Exception\IOException: Cannot rename "/tmp/class_index.phpMxALsC" to "/var/www/html/shop_com/var/cache/dev/class_index.php". in /var/www/html/shop_com/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php:290 Stack trace: #0 /var/www/html/shop_com/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php(696): Symfony\Component\Filesystem\Filesystem->rename() #1 /var/www/html/shop_com/vendor/prestashop/autoload/src/LegacyClassLoader.php(160): Symfony\Component\Filesystem\Filesystem->dumpFile() #2 /var/www/html/shop_com/vendor/prestashop/autoload/src/LegacyClassLoader.php(75): PrestaShop\Autoload\LegacyClassLoader->dumpClassIndex() #3 /var/www/html/shop_com/vendor/prestashop/autoload/src/PrestashopAutoload.php(47): PrestaShop\Autoload\LegacyClassLoader->buildClassIndex() #4 /var/www/html/shop_com/vendor/prestashop/autoload/src/PrestashopAutoload.php(38): PrestaShop\Autoload\PrestashopAutoload->generateIndex() #5 /var/www/html/shop_com/vendor/prestashop/autoload/src/Autoloader.php(77): PrestaShop\Autoload\PrestashopAutoload->PrestaShop\Autoload\{closure}() #6 /var/www/html/shop_com/config/defines_uri.inc.php(77): PrestaShop\Autoload\Autoloader->load() #7 /var/www/html/shop_com/install/init.php(149): require_once('...') #8 /var/www/html/shop_com/install/index.php(43): require_once('...') #9 {main} thrown in /var/www/html/shop_com/vendor/symfony/symfony/src/Symfony/Component/Filesystem/Filesystem.php on line 290

No worries, that is alot of grandchildrens  

[Thbor83]

I figured out after the upgrade that I needed to run this commands first due to SElinux

sudo semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/html/prestashop(/.*)?"
sudo restorecon -Rv /var/www/html/prestashop/

Will set it to RESOLVED, thanks for the help on the way to the goal El Patron

[Techelo]

I ran into that before  clearing.The cache and setting the right folder permissions fixed it for me.

Edited August 14 by Techelo (see edit history)