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Official Stripe AddOn refusing to setup in PS 8


FelixTECH

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Hello,

I am attempting to get the official Stripe payment plugin to work in PrestaShop 8.2.1 but it refuses to work and tells lies when attempting to setup.

When going to the plugin settings it shows "Keys are empty." and "Webhook configuration cannot be found in PrestaShop, click on save button to fix issue. A new webhook will be created on Stripe, then saved in PrestaShop."

The account connection and data sharing settings are enabled and both show a green checkmark.

When entering the correct live keys then the additional message "The Secret key provided is incorrect." is shown. This is a complete lie though. The keys are correct. Even generating new keys didn't work. The key is definitely checked against Stripe, because on their dashboard I can see the key being used successfully.

When using the "Connect to Stripe" button then Stripe goes through the proper authorization process and returns to PrestaShop. But the plugin can't be bothered with the returned configuration and does just absolutely nothing. No error message, no config applied.

In test mode the keys are accepted.

Is there any way to get Stripe to work in PS 8? Do I need a non-official plugin to make it work?

Edited by FelixTECH (see edit history)
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what is version of  the stripe module are you using?

here are two examples with version number working for 8.1 and 8.2 on customer shops, we did not encounter issue you reported nor could I find any informatin on the problem you described.  

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