Add product to category

[Omnimar]

Hello,

We are using Prestashop version 8.2.0 for our webshop and for some reason, the category of products jumps to empty (See uploaded image). When the category is empty, we can't add any category and therefore the item is not visible on our webshop. We re-created a couple of articles because of it, but still the category of the ‘new’ items jump to empty again and we need to start over again and again and again. Does anyone else experience this issue or know how to solve it, without having to re-create a product over and over again?

[Mr Rick]

Hi,

Are you using any third-party modules related to product? sometimes it breaks the product edit section.

[El Patron]

to obtain more information try this using chrome

1) Inspect JavaScript Errors:

• Press F12 (developer tools) > Console while editing a product.
• JS errors during product form load can prevent category assignment from being registered.

maybe a work around:

2) Assign Categories and Save Twice:

• First, assign the categories.
• Click Save and Stay, not just Save.
• Then click Save again. This reduces the chance of categories being wiped.