webbrent Posted March 19 Share Posted March 19 Hi Everyone, The first time this happened I was like okay that is bizarre and shrugged it off, but now it has happened a 2nd and a 3rd time. So now it is no longer a coincidence . Prestashop - 8.1.7 PHP - 8.1.29 I have had customers checkout their order only for their order to throw an error when attempting to open the order in the backend. The error being as per the attached. After reviewing of the issue it was found that the id_address_delivery field contained a customer address ID that was non existent as per the screenshots attached. A simple fix was just to add the correct customer address ID's to the Database and then the order became accessible in the backend. My concern though is how is this happening? Once is a coincidence but it is now 3 times that this has happened. Each time it has been a customer processing an order from the front-end. Link to comment Share on other sites More sharing options...
domc98 Posted April 1 Share Posted April 1 (edited) I have the same error too! Has anyone managed to solve this? Edited April 1 by domc98 (see edit history) Link to comment Share on other sites More sharing options...
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