Multistore Multiple domain names are bound to the same store

[chaoge]

I have enabled Multistore, where both domain1 and domain2 are bound to the same store. domain1 is the primary URL of the store. When accessing domain2, it automatically redirects to domain1, and all URLs show domain1. It seems that binding domain2 has no effect. How can I make all URLs display domain2 when accessing it?

[Prestashop Addict]

Does dns point to the same IP? May be a browser cache issue if you changed dns recently. Try open a private navigation, if works, clear browser cache.

[AdVision]

Hi,

This is Alvina from AdVision eCommerce.

It looks like your issue is related to caching, database updates, or PHP version conflicts. Even though you’ve cleared the cache, PrestaShop sometimes holds onto old data. Here’s what I’d check:

Force Refresh Cache – Go to Advanced Parameters > Performance, disable and re-enable caching. Also, try switching the cache type (if enabled).

Check Database – Verify if price updates are saved in the database (use phpMyAdmin, check ps_product and ps_product_shop tables).

Rebuild Indexes – In Design > Image Settings, regenerate thumbnails, then go to Shop Parameters > Search and rebuild the index.

Check Overrides & Modules – Disable any third-party pricing modules or overrides in Advanced Parameters > Performance > Disable All Overrides and test.

Verify File & Database Permissions – Ensure proper write permissions on /var/cache/, /img/tmp/, and the database tables.

Confirm PHP Compatibility – PrestaShop 1.7.2.4 is quite old, and PHP 7.4 might cause conflicts. Try switching back to PHP 7.1 (even temporarily) and check.

Debug Mode – Enable debug mode (Advanced Parameters > Performance) to see if any errors pop up when saving.

Let me know if any of these work or if you see any errors!

[Knowband Plugins]

URL will redirect to store1 if the domain2 URL is not configured correctly in the multistore configure. 

Check the you have added the correct domain URL with www OR without www (As per your requirement).

 

 

[El Patron]

from hosting control panel did you alias domain2 to domain1?  That is required.

[chaoge]

On 3/18/2025 at 8:21 PM, AdVision said:

Hi,

This is Alvina from AdVision eCommerce.

It looks like your issue is related to caching, database updates, or PHP version conflicts. Even though you’ve cleared the cache, PrestaShop sometimes holds onto old data. Here’s what I’d check:

Force Refresh Cache – Go to Advanced Parameters > Performance, disable and re-enable caching. Also, try switching the cache type (if enabled).

Check Database – Verify if price updates are saved in the database (use phpMyAdmin, check ps_product and ps_product_shop tables).

Rebuild Indexes – In Design > Image Settings, regenerate thumbnails, then go to Shop Parameters > Search and rebuild the index.

Check Overrides & Modules – Disable any third-party pricing modules or overrides in Advanced Parameters > Performance > Disable All Overrides and test.

Verify File & Database Permissions – Ensure proper write permissions on /var/cache/, /img/tmp/, and the database tables.

Confirm PHP Compatibility – PrestaShop 1.7.2.4 is quite old, and PHP 7.4 might cause conflicts. Try switching back to PHP 7.1 (even temporarily) and check.

Debug Mode – Enable debug mode (Advanced Parameters > Performance) to see if any errors pop up when saving.

Let me know if any of these work or if you see any errors!

PrestaShop version: 8.2.1
PHP version: 8.1.29
Domain binding store as shown in the picture.
Domain1 accesses store1 normally,
Domain2 accesses store1 and directly jumps to domain1, all urls become domain1
Domain3 accesses store2 normally,
I have tested what you said, and none of them work.

[chaoge]

On 3/18/2025 at 8:52 PM, El Patron said:

from hosting control panel did you alias domain2 to domain1?  That is required.

It is set up like this.

[El Patron]

https://prestaheroes.com/collections/all-modules/products/prestashop-multistore-multishop-pro?variant=41091628859599