Strangest thing just happened

[hobbit]

Hi all

All of a sudden my admin login page is not showing. I just get a blank page. The URL look like this 

https://xxx/admin123/index.php?controller=AdminLogin&token=xxx (xxx is my website address and token) but it just gives me blank page.

Any ideas to start me off on fixing this?

Thanks

Edited March 10 by hobbit (see edit history)

[Prestashop Addict]

Turn debug mode on by changing directly config/defines.inc.php file.

if (!defined('_PS_MODE_DEV_')) {
  define('_PS_MODE_DEV_', true);
}

 

[hobbit]

When I do that, i get the login page, can log in, move around in the BO etc. but it doesn't show any error. Changing it back to 'false' - blank page again.

[Prestashop Addict]

Hi, try do delete folder cache var/cache/prod (in ssh if possible to avoid concurrent access).

[Knowband Plugins]

Check the errors in the Prestashop error log folder. 500 error in non debug mode. 

 

 

[hobbit]

Hi, unfortunately the rest of my afternoon is booked with clients, so I'll come back to this tomorrow. Thanks so far!