Kornelijus Posted March 10 Share Posted March 10 Hello everyone, Our team is facing difficult time, after an attack to our e-shop we tried various in-house cleaning solutions unfortunately non have worked so far, our last resort now is to migrate / swap core Prestashop files ( clean ) from fresh installation to our e-shop implementation while preserving dynamic files such as: /img /modules /translations etc. In short: the idea here is to keep on using same database ( preserving orders, products, etc ) while factory resetting all core files except dynamically generated ones. My question is: if someone have faced exactly the same or similar situation and knows a tool or alternative conceptual approach that would ease up this problem? Any help will be appreciated, thanks! Link to comment Share on other sites More sharing options...
El Patron Posted March 11 Share Posted March 11 Hi sorry this happened to you, they obusificate the code that adds... the best do it yourself approach is to consider 'install fresh' prestashop and use migrator to bring over catalog. this requires re-installing and configuring modules and theme, there are many other public facing folders and files you did not replace...when new shop ready, you can resync migrator, back up production, delete all domain files and migrate your new shop files into domain. change ftp passwords remove 'free' or other untrusted modules...ps allows people to post free modules that are not validated by ps software...been bad idea since day 1.... if you hosting control panel is plesk, this can find some/most file virus...we recommend plesk over cpanel for years... https://www.plesk.com/extensions/imunify360/ you can also contact a ps agency...to find the core hack....and fix... we offer a module, that detects file changes and provides alerts/reports...but note it does not do virus scan, use imunivy https://prestaheroes.com/products/prestavault-malware-trojan-virus-protection?variant=40653346603215 1 Link to comment Share on other sites More sharing options...
Knowband Plugins Posted March 12 Share Posted March 12 On 3/10/2025 at 12:23 PM, Kornelijus said: if someone have faced exactly the same or similar situation and knows a tool or alternative conceptual approach that would ease up this problem? Check for hosting and see if they provide Virus/malware scan services. That will be the best solution. 1 Link to comment Share on other sites More sharing options...
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