(Solved) Customer Contact Form

[calgaryx]

Hi there.

i am using Prestashop 8.2.

 

Is it possible to include customer ip address when non registered customer contact me using customer contact form?

Thanks

Edited November 27, 2024 by calgaryx (see edit history)

[webprog]

Hello, you will need to make changes to the contact form module's code for this functionality.

[calgaryx]

5 hours ago, webprog said:

Hello, you will need to make changes to the contact form module's code for this functionality.

Thanks for your replay.

But i how i can do it?

Hints, suggestion please?

Thanks

[webprog]

You can use similar example but for prestashop 1.7 and for captcha in contact form:

https://webproggi.com/en/prestashop-category/installation-google-recaptcha-v3-to-contact-form-prestashop-1-7.html

 

Edited November 23, 2024 by webprog (see edit history)

[calgaryx]

1 hour ago, webprog said:

You can use similar example but for prestashop 1.7 and for captcha in contact form:

https://webproggi.com/en/prestashop-category/installation-google-recaptcha-v3-to-contact-form-prestashop-1-7.html

 

Thanks for your replay.

I have installed module Google recaptcha v3. It works good. But with current customer contact module anybody can send you a letter...spam you.. You can not do anything about it. But if if you have their ip address at list you can block (ban) that person.

[WebDesk Solution]

@calgaryx

To add an IP address in the email please install the below module and make some changes in a mail template file.

Please attached module.

Modify your contact.html and contact.txt templates to include the {customer_ip} placeholder.

contact.html

Syntax:

<tr>
    <td align="left" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-size: 0px; padding: 10px 25px; padding-top: 0px; word-break: break-word;">
        <div style="font-family:Open sans, arial, sans-serif;font-size:16px;line-height:25px;text-align:left;color:#363A41;" align="left">
            <span class="label" style="font-weight: 700;">Customer IP:</span>
            <span> {customer_ip}</span>
        </div>
    </td>
</tr>

Screenshot: https://prnt.sc/hFzKNpK88Qt0

contact.txt

Syntax:
Customer IP: {customer_ip}
Screenshot: https://prnt.sc/WmZNikADQz1q

Clear your PrestaShop cache from the back office (Advanced Parameters > Performance > Clear Cache).

Submit the contact form and verify that the emails now include the Customer IP.

ps_contact_form_ip.zip

[calgaryx]

9 hours ago, WebDesk Solution said:

@calgaryx

To add an IP address in the email please install the below module and make some changes in a mail template file.

Please attached module.

Modify your contact.html and contact.txt templates to include the {customer_ip} placeholder.

contact.html

Syntax:

<tr>
    <td align="left" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-size: 0px; padding: 10px 25px; padding-top: 0px; word-break: break-word;">
        <div style="font-family:Open sans, arial, sans-serif;font-size:16px;line-height:25px;text-align:left;color:#363A41;" align="left">
            <span class="label" style="font-weight: 700;">Customer IP:</span>
            <span> {customer_ip}</span>
        </div>
    </td>
</tr>

Screenshot: https://prnt.sc/hFzKNpK88Qt0

contact.txt

Syntax:
Customer IP: {customer_ip}
Screenshot: https://prnt.sc/WmZNikADQz1q

Clear your PrestaShop cache from the back office (Advanced Parameters > Performance > Clear Cache).

Submit the contact form and verify that the emails now include the Customer IP.

ps_contact_form_ip.zip 10.21 kB · 1 download

It works like a charm. 

Thank you very much.

[calgaryx]

On 11/26/2024 at 8:27 AM, WebDesk Solution said:

@calgaryx

To add an IP address in the email please install the below module and make some changes in a mail template file.

Please attached module.

Modify your contact.html and contact.txt templates to include the {customer_ip} placeholder.

contact.html

Syntax:

<tr>
    <td align="left" style="border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-size: 0px; padding: 10px 25px; padding-top: 0px; word-break: break-word;">
        <div style="font-family:Open sans, arial, sans-serif;font-size:16px;line-height:25px;text-align:left;color:#363A41;" align="left">
            <span class="label" style="font-weight: 700;">Customer IP:</span>
            <span> {customer_ip}</span>
        </div>
    </td>
</tr>

Screenshot: https://prnt.sc/hFzKNpK88Qt0

contact.txt

Syntax:
Customer IP: {customer_ip}
Screenshot: https://prnt.sc/WmZNikADQz1q

Clear your PrestaShop cache from the back office (Advanced Parameters > Performance > Clear Cache).

Submit the contact form and verify that the emails now include the Customer IP.

ps_contact_form_ip.zip 10.21 kB · 3 downloads

Hi there.

It's me again. 

I have two domain. Two webshop installation.

Like i mention before on first i setup without problems.

It worked like a charm.

I try to setup on my another webshop installation. 

Follow same proceeders. Basicaly copied already working contact.html and contact.txt files. Cleared cache.

But nothing happened.  No efect. 

Any idea why....?

Could Cloudfare caching or something else?

Thanks

 

[WebDesk Solution]

@calgaryx

Okay, as per your last comment, I have made the changes in both files, but it had no effect. Please check the files located in this directory: themes/{{your_theme}}/mails/{{your_language_code}}, and apply the same changes to those files.
 

[calgaryx]

On 12/2/2024 at 6:17 AM, WebDesk Solution said:

@calgaryx

Okay, as per your last comment, I have made the changes in both files, but it had no effect. Please check the files located in this directory: themes/{{your_theme}}/mails/{{your_language_code}}, and apply the same changes to those files.
 

Thanks for your help. I really apricate.

It working now.

Thanks again.