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Google Merchant Center module some prices are not syncing for some products


VisualX

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Hello,

I have this module installed on my prestashop https://addons.prestashop.com/en/promotions-marketing/85751-prestashop-marketing-with-google-.html

I have a product (that i know so far) that it is not syncing with the website's price.

on my website the price is 150.00 RON but on google shopping and merchant center it is 117,50 RON

What seems to be the problem? I can't figure it out...

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  • 11 months later...
hace 3 horas, Mindz dijo:

Hi, please how did you solve this? I have the same problem, thanks...

I think there is a bit more detail missing from what you say, for example, is the price the same for all countries? Does that product have any kind of discount?

I haven't looked at this link in depth but it might help you.

https://support.google.com/merchants/answer/9773429?hl=en-419#zippy=%2Cmotivos-comunes-por-los-que-se-generan-discrepancias-de-precios

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Hi Juanrojas, the prices seem to systematically have a 20% amount added to them in all currencies and all products but all taxes are off. It happens after upgrading the modules PS Google Marketing and PS Facebook Social + PS Account and Eventbus. I have upgraded from PS1.7 to PS8.1.5 and then PS8.2.1.

I find it strange that older version of the modules are working fine... I did delete all traces of the old module versions even in PS Configuration but still the problem persists.

 

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