Problem when the sale ends

[antos]

Hi,

I have a problem with sales or other promotions. When the sale period ends, customers who select products but did not order during the period when the sale was active, can still order with the discount.

Same thing when I offer a gift during a specific period. If the customer selects products during the period when they can have the gift, even if they validate the cart afterwards, they still have the gift. 

My question is quite simple: how can I remove the sale or the gift without deleting the abandoned or unordered cart once the sale is ended?

Edited April 28, 2023 by antos (see edit history)

[Eutanasio]

Can you please share how you configure the promotions?

[antos]

Hi Eutanasio,

In attachement the way i configure promotions for presents

[Knowband Plugins]

The issue with coupon validation in Prestashop is not related to configuration but to the core functionality of the platform. Specifically, when ordering products, Prestashop fails to check the validity date of the coupon, resulting in incorrect discounts or errors during checkout.

To fix this issue, modifications are required in the core OrderController.php controller or the class/cartrule.php file. By updating the code to properly validate coupon dates, you can ensure that customers receive the correct discounts and that the checkout process runs smoothly.

 

[clibert]

On 5/1/2023 at 3:50 PM, Knowband Plugins said:

The issue with coupon validation in Prestashop is not related to configuration but to the core functionality of the platform. Specifically, when ordering products, Prestashop fails to check the validity date of the coupon, resulting in incorrect discounts or errors during checkout.

To fix this issue, modifications are required in the core OrderController.php controller or the class/cartrule.php file. By updating the code to properly validate coupon dates, you can ensure that customers receive the correct discounts and that the checkout process runs smoothly.

 

can you be more specific?
How to do this?