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SRQMALL

SRQMALL

18 minutes ago, endriu107 said:

I think it should be files order_merchant_comment tpl and txt.

Nope, nothing there. 

The fact that I edited that particular email in the backend recently should show a recent date on the file itself in file manager.  No files there have been recently changed.

I've spent hours searching for a solution to this, you'd think it would be fairly simple. 
isn't there a way to directly insert a link into customer service emails from the backend?  I'm only searching for the actual file to edit because it won't let me insert a link. You'd think a lot of people would have wanted to do that at this point.

I'm using PS 1.7.8.8 if that makes any difference.

SRQMALL

SRQMALL

15 minutes ago, endriu107 said:

I think it should be files order_merchant_comment tpl and txt.

Nope, nothing there. 

The fact that I edited that particular email in the backend recently should show a recent date on the file itself in file manager.  No files there have been recently changed.

I've spent hours searching for a solution to this, you'd think it would be fairly simple. 
isn't there a way to directly insert a link into customer service emails from the backend?  I'm only searching for the actual file to edit because it won't let me insert a link. You'd think a lot of people would have wanted to do that at this point.

 

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