18 minutes ago, endriu107 said:I think it should be files order_merchant_comment tpl and txt.
Nope, nothing there.
The fact that I edited that particular email in the backend recently should show a recent date on the file itself in file manager. No files there have been recently changed.
I've spent hours searching for a solution to this, you'd think it would be fairly simple.
isn't there a way to directly insert a link into customer service emails from the backend? I'm only searching for the actual file to edit because it won't let me insert a link. You'd think a lot of people would have wanted to do that at this point.
I'm using PS 1.7.8.8 if that makes any difference.