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lost password


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i click lost password,mistakenly

then i can not access to back office any more by old account..

it says the password has been sent to the mail address. but i have no idea where it sent to

anyone can help

really appreciate.

Jeo

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  • 5 weeks later...

I have the the same problem.
I have selected "lost password?" and inputted my email address, but it hasn't arrived, I tried it again, but received this "You can regenerate your password only each 360 minute(s)"

I searched the internet and found the following:

""If you’re like me and you tried the “lost password” link on prestashop’s backend and never received the email, you might try this solution if you have access to the database. Look in config/settings.inc.php for the _COOKIE_KEY_ value as you’ll need that. Run the following SQL and replace the <> variables with your information.
UPDATE employee SET passwd = md5(“<_COOKIE_KEY_ value>”) WHERE email = “youremailaddress”;

I have found the cookie key.
I dont understand what "Run the following SQL" means????
or
"UPDATE employee SET passwd = md5" let alone where I need to go to do it.

I have looked in mysql and tried a couple of things but with no luck

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