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delconick

delconick

Hello all,

 

I got an email last night saying one of my customers couldn't check out because there was no carriers available for the delivery address, I tried creating a order via the back office for my test customer and get no carrier can be applied to this order, I would assume it is the same issue, I made sure my Minimum quantity for sale is set to "1", I have re installed my shipping Carrier module, cleared cache, disabled all non prestashop modules and still have this error. Any idea on how to fix this? I did reach out to a warehouse module developer I use his module because he had to create a cart.php override for the module to work, but I think it might have sometime to do with the cart.php over ride or something worse like a prestashop bug, not every customer gets this error some can check out just fine while some can't.

 

Here is the issue I am getting. I need some assistance on getting this fixed because some customers can checkout and some can't

no shipping options.PNG

delconick

delconick

Hello all,

 

I got an email last night saying one of my customers couldn't check out because there was no carriers available for the delivery address, I tried creating a order via the back office for my test customer and get no carrier can be applied to this order, I would assume it is the same issue, I made sure my Minimum quantity for sale is set to "1", I have re installed my shipping Carrier module, cleared cache, disabled all non prestashop modules and still have this error. Any idea on how to fix this? I did reach out to a module developer I use because he had to create a cart.php override for the module to work, but I think it might have sometime to do with the cart.php over ride.

 

Here is the issue I am getting. I need some assistance on getting this fixed because some customers can checkout and some can't

no shipping options.PNG

delconick

delconick

Hello all,

 

I got an email last night saying one of my customers couldn't check out because there was no carriers available for the delivery address, I tried creating a order via the back office for my test customer and get no carrier can be applied to this order, I would assume it is the same issue, I have re installed my shipping Carrier module, cleared cache, disabled all non prestashop modules and still have this error. Any idea on how to fix this? I did reach out to a module developer I use because he had to create a cart.php override for the module to work, but I think it might have sometime to do with the cart.php over ride.

 

Here is the issue I am getting. I need some assistance on getting this fixed because some customers can checkout and some can't

no shipping options.PNG

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