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I cannot login to the admin of my Prestashop website. I am using Hostgator for over 3 years and never had this issue. Hostgator is telling me that I need to contact Prestashop.
I login in the Cpanel of Hostgator and rest password but when I tried to login to the Admin nothing happen. I tried resetting my password from the Admin area and got this error message "There is one error. An error occurred while attempting to change your password".