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Mole Sounds

Mole Sounds


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I have recently started a shop and have a bit of a puzzle.  I need help please to understand if this is a bug or config issue.

A customer has placed one order today for 2 items.  Both items, 1 item was in stock and the other not.  It has split the order in 2.  Also on the order with the lower value item the detail shows as if the carriage has been added on again (see pic).  The dashboard also tells me he has underpaid because it thinks the second order with the backordered item when shipped will attract carriage again.  This is most misleading.  Yet, he has paid the correct amount so I assume the final cart total was correct.

Why am I also getting an option to show exchange between US dollar and UK Sterling when I only have one currency set up?

 

 

 

error3.jpg

 

 

error1.jpg

error2.jpg

Mole Sounds

Mole Sounds

I have recently started a shop and have a bit of a puzzle.  I need help please to understand if this is a bug or config issue.

A customer has placed one order today for 2 items.  Both items, 1 item was in stock and the other not.  It has split the order in 2.  Also on the order with the lower value item the detail shows as if the carriage has been added on again (see pic).  The dashboard also tells me he has underpaid because it thinks the second order with the backordered item when shipped will attract carriage again.  This is most misleading.  Yet, he has paid the correct amount so I assume the final cart total was correct.

Why am I also getting an option to show exchange between US dollar and UK Sterling when I only have one currency set up?

 

 

 

error3.jpg

error1.jpg

error2.jpg

error1.jpg

error2.jpg

Mole Sounds

Mole Sounds

I have recently started a shop and have a bit of a puzzle.  I need help please to understand if this is a bug or config issue.

A customer has placed one order today for 2 items.  Both items, 1 item was in stock and the other not.  It has split the order in 2.  Also on the order with the lower value item the detail shows as if the carriage has been added on again (see pic).  The dashboard also tells me he has underpaid because it thinks the second order with the backordered item when shipped will attract carriage again.  This is most misleading.  Yet, he has paid the correct amount so I assume the final cart total was correct.

Why am I also getting an option to show exchange between US dollar and UK Sterling when I only have one currency set up?

 

error1.jpg

error2.jpg

error3.jpg

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