kencito704 Posted July 5, 2020 Share Posted July 5, 2020 I've tried linking the prestashop with my hostinger hosting. It's been so many days, I can't do it. I really want to feel like giving up on Prestashop. Can anyone help me what is going on? I've tried linking on Hostinger directly, downloaded every files from the Prestashop zip file onto it. It doesn't work when I open mydomain.com/admin I've tried putting files from the zip via Filezilla, I tried open mydomain.com/admin. It doesn't work again. I've find it so frustrating, really frustrating. It wastes a lot of time and I can't figure out how to make it work. Can someone help me? I'm on a verge of losing it. Link to comment Share on other sites More sharing options...
solsol69 Posted July 5, 2020 Share Posted July 5, 2020 hi what did you do step by step ? Quel version presta ? version php ? Link to comment Share on other sites More sharing options...
Mediacom87 Posted July 5, 2020 Share Posted July 5, 2020 Hi, hjere you can read a full documentation to do what you want on PrestaShop : http://doc.prestashop.com/display/PS17/Installing+PrestaShop Link to comment Share on other sites More sharing options...
pishkus Posted January 21 Share Posted January 21 Hello, I am having same or at least a very similar issue with hostinger. When using their auto installer to install prestashop latest version (8.2.0 at the time of this post), I get a working front end, but when i try to go to the backoffice, it takes forever to load and finally gives error 503. When installing after manually uploading prestashop install files using ftp, it's even worse, because even the front page gives fatal error. In both cases, i got the issue narrowed down to their anti malware software monarx. In error logs i get this error: PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in __monarx_rasp_eval.php on line 1 if you think memory limit is too low, see this: Allowed memory size of 4294967296 bytes exhausted (tried to allocate 32768 bytes) in __monarx_rasp_eval.php on line 1 Their customer support managed to make front end (of the manual installation) work by changing php memory_limit to a whopping 8GB (which is insane), but admin still won't run because of server 503 error. Mind you, I am talking about the default prestashop installation, not some custom code. 5 days have passed after I have reported the issue to their customer support, but issue is still not fixed, and all i get is "I am sorry for the inconvenience of the waiting time.". 1 Link to comment Share on other sites More sharing options...
targheprofessionali Posted January 24 Share Posted January 24 i have the same problem, my back office crash everyday and this is the iusses ''[22-Jan-2025 14:13:36 UTC] PHP Fatal error: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 32768 bytes) in __monarx_rasp_eval.php on line 1'', and hostinger support send me the same message of you everyday @pishkus Link to comment Share on other sites More sharing options...
Mediacom87 Posted January 24 Share Posted January 24 A lot of posts lately on the forum about Hostinger hosting, I just don't think it's right for PrestaShop. Link to comment Share on other sites More sharing options...
doekia Posted January 27 Share Posted January 27 The __monarx_rasp_eval.php is part of a real time malware detection script that hasn't been properly tuned to be used by your Prestashop. File structure need not to be parsed in its whole, which lead to huge memory consumption, hence the crashes. Link to comment Share on other sites More sharing options...
targheprofessionali Posted January 27 Share Posted January 27 but how i can fix it? @doekia Link to comment Share on other sites More sharing options...
pishkus Posted January 27 Share Posted January 27 We can't fix this ourselves. I've sent hostinger customer support a link to this topic. Link to comment Share on other sites More sharing options...
targheprofessionali Posted January 27 Share Posted January 27 you see this too when you open the back office? Link to comment Share on other sites More sharing options...
pishkus Posted January 27 Share Posted January 27 Yes. I tried accessing the backend of default a PS 8.2.0 installation 2 times. This is the resource usage graph: I sent hostinger cutomer support @doekia messsage. This is the reply I got: I've been messaging with them for over 10 days, explained everything multiple times. But still they are unable to reproduce, even though they fail to install a working version themselves. IF ANYONE IS CONSIDERING HOSTINGER: AVOID AT ALL COST! Link to comment Share on other sites More sharing options...
targheprofessionali Posted January 28 Share Posted January 28 my sback office now works but i can add product, CRITICAL15:08:17requestUncaught PHP Exception Symfony\Component\ErrorHandler\Error\UndefinedMethodError: "Attempted to call an undefined method named "getAdminLink" of class "Symfony\Component\VarDumper\Caster\CutStub"." at /home/u113364875/domains/targheprofessionali.it/public_html/src/Adapter/LegacyContext.php line 131 Show context Show trace CRITICAL15:08:17phpUncaught Error: Call to undefined method Symfony\Component\VarDumper\Caster\CutStub::getAdminLink() Show context Show trace Link to comment Share on other sites More sharing options...
pishkus Posted January 28 Share Posted January 28 Mine started working now too. I can create new products in admin without any errors. Is this what you are having trouble with? Perhaps, try clearing prestashop cache. Link to comment Share on other sites More sharing options...
targheprofessionali Posted January 28 Share Posted January 28 works now, but in debug mode no, i hope will go all good now ahahha Link to comment Share on other sites More sharing options...
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