dclark Posted June 25, 2020 Share Posted June 25, 2020 HI. We upgraded a site from 1.6 to 1.7. We used a Prestashop migration tool from the addons. Since the Theme could not be transferred, we decided to try to use the Supplied Theme. The problem we are having is the product images are not showing. We can view them in the admin section but they don't show on the front office. We did regenerate the images but nothing changed. How can we fix this? Thank you very much. David Link to comment Share on other sites More sharing options...
Razi Posted June 26, 2020 Share Posted June 26, 2020 Hello, you can try by regenerate the .htaccess for SEO URL tab Backoffice ? Link to comment Share on other sites More sharing options...
dclark Posted June 26, 2020 Author Share Posted June 26, 2020 "Hello, you can try by regenerate the .htaccess for SEO URL tab Backoffice ?" Where do I find that "tab" looking but not seeing. Thanks David Link to comment Share on other sites More sharing options...
dclark Posted June 26, 2020 Author Share Posted June 26, 2020 I am also getting the OutofMemboryException error whenever I work on any product. Any modifications or changes I make are saved in the product... Cart seems to work as far as we have gone. but still no images.. Link to comment Share on other sites More sharing options...
Guest Posted June 26, 2020 Share Posted June 26, 2020 Upgrading from 1.6 to 1.7 is not correct. Link to comment Share on other sites More sharing options...
PrestaServicePro Posted June 26, 2020 Share Posted June 26, 2020 it's quite correct for security reason Link to comment Share on other sites More sharing options...
dclark Posted June 26, 2020 Author Share Posted June 26, 2020 Thank you. We used Prestashop Migrator v 2.1.4 from ETS-Soft .... I have been in contact with the support of that product...but time delay is great. I did not see the error above before we informed him that we were having this problem. I hope they are able to repair this. We are getting very frustrated... :) If you know of something we need to do to fix it please feel free to send suggestions. Thanks David Link to comment Share on other sites More sharing options...
Guest Posted June 26, 2020 Share Posted June 26, 2020 I will just answer that there are 524 differences in the database between Prestashop 1.6 and 1.7. Finding a problem that the table is not updated correctly is a superhuman task. If their module has an error, you have a big problem if you do not have a backup of the old e-shop and database. Link to comment Share on other sites More sharing options...
dclark Posted June 26, 2020 Author Share Posted June 26, 2020 fortunately both sites are running... problem was created when Braintree made their change... we are simply trying to get the braintree updated to their new system. Seemed like the only way to do that was to update the entire prestasop version. Turns out...might have been better to simply have the client change payment systems. :-) Thanks David Link to comment Share on other sites More sharing options...
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