dclark Posted June 23, 2020 Share Posted June 23, 2020 Hi. We are in the process of upgrading to prestashop 1.7 Installation seemed to go well with one stop at the addons section. Had to back up and drop the database an start over... But now things are up...but when we try to open the front office we get "This Page Isn't working" Too many redirects. This happens if I use the url or from the back office click on "View my Store" Debug is turned on but does not get that far. Looking for possible causes and possible solutions. Should I remove everything and re-install from scratch? If I do that can I also prevent the sample data from installing? I know Two questions. 🙂 Thanks David Link to comment Share on other sites More sharing options...
Razi Posted June 24, 2020 Share Posted June 24, 2020 1: Kindly check by regenerate the .htaccess from SEO & URLs tab 2: Also check the Shop domain field in SEO & URLs tab 3: which PHP version you are using.? for prestashop 1.7 set php 7.1 4: If you have enable ssl, then kindly check is this proper enable 5: kindly check by delete cache and cookie 6: Also check by deleting /cache/class_index.php file Link to comment Share on other sites More sharing options...
dclark Posted June 24, 2020 Author Share Posted June 24, 2020 Thank you so much Razi it was the php version and the SSL settings. Working now. Thank you Link to comment Share on other sites More sharing options...
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