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Kenneth Chan

Kenneth Chan

27 minutes ago, Matt75 said:

I need additional information to check if module need a patch or not.

  • Screenshot or video capture of the issue
  • Additional errors logs in your FTP (PrestaShop directory > var/logs)

Thanks

After I go to this page. it will not write anything on var/logs/prod.log

I also try to reinstall prestashop with latest version. The error still occur.

Capture.PNG

Kenneth Chan

Kenneth Chan

25 minutes ago, Matt75 said:

I need additional information to check if module need a patch or not.

  • Screenshot or video capture of the issue
  • Additional errors logs in your FTP (PrestaShop directory > var/logs)

Thanks

After I go to this page. it will not write anything on var/logs/prod.log

I also try to reinstall prestashop will latest version. The error still occur.

Capture.PNG

Kenneth Chan

Kenneth Chan

24 minutes ago, Matt75 said:

I need additional information to check if module need a patch or not.

  • Screenshot or video capture of the issue
  • Additional errors logs in your FTP (PrestaShop directory > var/logs)

Thanks

After I go to this page. it will not write anything on var/logs/prod.log

Capture.PNG

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