Jump to content

Edit History

jonamacg83

jonamacg83

Hi guys

Yesterday we had our hosting upgraded (by GoDaddy) and as part of this the IP address of our website and webshop changed. Everything appeared to go smoothly and the shop appears to function.

However, today, I have had email notifications of orders, but they do not appear on the dashboard. It is the first time this has happened. I assume this is something to do with the IP address change, but am not sure - can anyone shed any lioght on this please?

Prestashop version is 1.6.1.20

Thanks

Jonny

jonamacg83

jonamacg83

Hi guys

Yesterday we had our hosting upgraded (by GoDaddy) and as part of this the IP address of our websit and webshop changed. Everything appeared to go smoothly and the shop appears to function.

However, today, I have had email notifications of orders, but they do not appear on the dashboard. It is the first time this has happened. I assume this is something to do with the IP address change, but am not sure - can anyone shed any lioght on this please?

Thanks

Jonny

×
×
  • Create New...