MikeGracer Posted May 22, 2020 Share Posted May 22, 2020 (edited) Hello guys, please bare with me since I am not a developer, programmer or a tech wiz just a simple bloke trying to figure out some things on my site. After some reasearch I managed to creat a new Zone and go to Countries assign a specific country to that zone. All is well. Added a carrier made the weight ranges as I wanted for that specific carier/zone but now when I try to check out I instantly get max shipping costs from the last weight range I have. Please see pictures attached if it helps. Thanx in advance Mike Edited May 22, 2020 by MikeGracer (see edit history) Link to comment Share on other sites More sharing options...
MikeGracer Posted June 7, 2020 Author Share Posted June 7, 2020 any1? Link to comment Share on other sites More sharing options...
sdalcorn Posted June 13, 2020 Share Posted June 13, 2020 I have this same issue. I have 2 virtually identical products. Both weigh around 60grams and are only 30mm x 30mm x 20mm My shipping rates (vary by zone), but are say; 1g ~ 480g $10 481g ~ 980g $15 981g ~ 1980g $20 1981g ~ 2980g $25 2981g ~ 4980g $30 (or something like that) In almost ALL cases, Prestashop will charge the customer the maximum shipping. The *only* thing I can think of is that PrestaShop installs setup as kilograms and cm (from memory) as default. At some point I discovered this setting and felt grams and mm were more appropriate for my store. The product I am having issues with is product ID # 2 - I am wondering if there is something wrong with the data of this product because it was most likely created before I changed the system settings to millimetres and grams Does this scenario gel with you Mike? Link to comment Share on other sites More sharing options...
MikeGracer Posted June 13, 2020 Author Share Posted June 13, 2020 Same thing happens to me. I ll just delete and reupload the product I guess an see if its fixed! Link to comment Share on other sites More sharing options...
sdalcorn Posted June 13, 2020 Share Posted June 13, 2020 (edited) Do you think you also changed weight / dimension units at some point? Actually, I just checked and I've lied in my original post. The product that I was testing and working fine is actually record #1 and the one that is only bringing up maximum shipping is product #2, so it can not be the reason I suspected. PS: When do my posts stop needing to be approved? Edited June 13, 2020 by sdalcorn Would like to know my posts stop needing to be approved (see edit history) Link to comment Share on other sites More sharing options...
sdalcorn Posted June 15, 2020 Share Posted June 15, 2020 The shipping is crazy! If I add an item to a cart as a guest, the shipping is $30 (wrong) If I then log in, shipping is $15 (correct) If I add the 'problem' product as above, it's wrong again Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now