[SOLVED] Contact form errors

[superskyman100]

Hi,

Have problem with the contact form, (almost) always getting errors even when the message is sent correctly. Not really cool for customers....

 

 

Some devs told me this is due to the mail server, and, as usual, my email server provider asks me to get back to the devs : ''We would recommend to contact the developer to get the specific configuration regarding on how your module connecting to your hostgator mailserver, as we cannot tell if it is really using Hostgator Mail Server.''

So what 'specific configurations' do we have with Contactform v4.1.1, Ingoing/Outgoing messages ?... 

Thanks

 

 

 

 

 

Edited February 20, 2020 by superskyman100 (see edit history)

[JBW]

The way presta connects to the mail server is configured in Advanced Parameters->E-Mail - Standard is to use mail() PHP function

[MarlexLadag]

@superskyman100 please on the debug mode and whats going on. If its in AJAX check in browser web console network the response. Better if you can paste it here. Thanks.

[superskyman100]

Hello,

It seems the problem is that on PS 1.7.6.3 i had to configure one SMTP user whose name was shop@myshop.com

Otherwise, nothing works smoothly

Something in the PS code is seeking for shop@myshop.com and nothing else....

That's another strange thing in the PS world but now that's ok, it runs smoothly