On 2/18/2020 at 8:52 PM, Hatka said:We have been trying to solve for 3 weeks now why our Prestashop 1.7.6 is not working. There are over 1800 items (including colors and sizes, clothing) and we can not create more because of the error 500. We have tried to search where does it come from. We have layout Extreme from AN Theme, then we have posting module from Aivomatic and Export/Import module. Presta uses too much memory and it fails while creating new item: if we close the view after creating we do not get back anymore because of the error 500. The item does not open anymore. Server memory is over 700 Mt (I looked at the PHP ), it should work. But it is trying to use more memory and fails.
We did check this too: https://devdocs.prestashop.com/1.7/scale/optimizations/
These did not help:
and
There also is not help available from the server provider, they are not interested. Only thing they say is "Something is trying to take too much memory". Does somebody already know what is this all about? We also did make a site for SiteGround.com, but at the moment I´m too tired to begin from the start because I have already made the over 1800 items in there...
CPU is at the moment 0/100
We have do space: 978,53 MB / 4,88 GB
Physical memory 146,71 MB / 768 MB
IOPS 57 / 1 536
Traffic at the moment 2,47 GB / 78,13 GBCan someone help? PLEASE? (I´m also thinking about Woocommerce for the solution.)
BR, Kati from Hatka
I have over 1200 products, combination, size, color, features... No problem in 1.6.3, 1.7.6.1 & 1.7.6.4.
What does system say when you have turn on debug mode ?
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